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Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Bellingham, WA

4.4
1,080 Reviews

1,080 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

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September 02, 2020

Great work, no excuses or problems! Darby went above and beyond to make sure that i did have my vehicle available! Appreciate the attention to detail, communication, and mostly, just nice to do busines More

by RJHBIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darby Monroe
August 30, 2020

Jen was very efficient and helpful. She kept me informed and was very considerate. She was great but you need to do a better job of coordinating with the website. More

by 1antoinette52
Recommend Dealer
Yes
Employees Worked With
Jen Artim
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2020

Had an intermittent issue that service department was unsure if they could diagnose; however they did. Vehicle was in and out in a timely manner with good communication on diagnosis and repair. More

by star
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2020

I’m pleased with the quality of work but pissed off that you REQUIRE 25 words in a review. Why do you insist on wasting my time. More

by WILLIAMMEYER.C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t Remember
August 24, 2020

Yes & No. ...Your forgetful or ignore to put next Yes & No. ... Your forgetful or ignore to put next service oil change label on top corner of front car window and first advisor at first meet then More

by kenlinboyd
Recommend Dealer
Yes
Employees Worked With
Darby Monroe
Aug 26, 2020 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 360-733-7997 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 21, 2020

Well planned arrival and departure for service. I felt confident that their team was doing everything possible to keep customers and staff safe while providing an opportunity to keep our cars in top condi More

by Steve
Recommend Dealer
Yes
Employees Worked With
Darby Monroe
Aug 25, 2020 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi there, thank you so much for sharing your positive feedback about your experience! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

August 20, 2020

They are always friendly and get things done. Scheduling is easy and usually done quickly. Facility is alsway clean and well taken care off well done More

by Dick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darby Monroe
Aug 21, 2020 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Northwest Chevrolet Buick GMC Cadillac Of Bellingham and we hope to see you again soon!

August 20, 2020

I went in for a detail service and Leo did an excellent job! It felt like the first day I bought my car, brand new and super clean! Thanks Leo! More

by Gladiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Renteria
Aug 21, 2020 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Northwest Chevrolet Buick GMC Cadillac Of Bellingham and we hope to see you again.

August 18, 2020

Love this dealership. I Purchased 3 vehicles in two years. Darby and Sydney in service are outstanding employees and deserve recognition. Thanks again Jonny and Derek More

by workboats11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Artim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek, Darby Monroe, Sydney Jarvis, Johnny Bloxom
Aug 19, 2020 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Northwest Chevrolet Buick GMC Cadillac Of Bellingham and we hope to see you again.

August 17, 2020

Jen was very helpful, informative, and friendly. I was very early for my appointment but she didn't get frustrated with that. It was done sooner than I expected. More

by heather.cook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Artim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Northwest Chevrolet Buick GMC Cadillac Of Bellingham and we hope to see you again.

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