Northwest Chevrolet GMC Cadillac of Bellingham - Service Center
Bellingham, WA
1,080 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center
Great service and fast turnaround time. Definitely recommend this dealer and their service department. Always top notch. Bought my car from them last year and have have the best experience recommend this dealer and their service department. Always top notch. Bought my car from them last year and have have the best experience More
Customer service was very good. Staff friendly, good communication. Store is attractive and waiting space was safe re covis. Covis rules followed and recall work seems to be working. Thanks communication. Store is attractive and waiting space was safe re covis. Covis rules followed and recall work seems to be working. Thanks More
The staff is very efficient, helpful and personable! They are knowledgeable and answer or find the answer for any questions I have about my hybrid vehicle. Thanks for your good service! are knowledgeable and answer or find the answer for any questions I have about my hybrid vehicle. Thanks for your good service! More
Very timely; my vehicle service was completed on time. I appreciate the car wash and the vacuum, that is a really nice treat! Consistent service. appreciate the car wash and the vacuum, that is a really nice treat! Consistent service. More
Service was great. Service was done on time. It would have been nice to have more comfortable sitting outside (there was one concrete bench, which I used----other customers needed to stand).. have been nice to have more comfortable sitting outside (there was one concrete bench, which I used----other customers needed to stand).. More
Great dealership. Awesome people. Waiting area is clean. Great dealership. Awesome people. Waiting area is clean. Service always complete on time and with no problems. Overall, between sales and service Great dealership. Awesome people. Waiting area is clean. Service always complete on time and with no problems. Overall, between sales and service a great place. More
Within the past month I’ve had both of our vehicles in for service. The service writers were the most professional people I’ve had. for service. The service writers were the most professional people I’ve had. More
With appointment took 3 hours for oil change. Leaving dealership the check engine light was on, made appointment for 3:30 next day to have it resolved. Took 1 1/2 hours to determine that the air filter b dealership the check engine light was on, made appointment for 3:30 next day to have it resolved. Took 1 1/2 hours to determine that the air filter box had not been secured properly. 4 1/2 hours for oil change! More
The dealership is wonderful and Darby in Service is always exceptional! Thank you Darby! You are the best and we appreciate your awesome customer service! always exceptional! Thank you Darby! You are the best and we appreciate your awesome customer service! More
There was a big lack of communication. I also feel that if the major repair that was done on my car was covered under warranty then the diagnostic (that I was supposed to receive 10% off and didn’t) should if the major repair that was done on my car was covered under warranty then the diagnostic (that I was supposed to receive 10% off and didn’t) should have been covered as well. I was also a little annoyed that I returned the loaner cars (that I finally received after bringing my car in a few times, and being without a car for two days) with more gas then I was given, but my car was returned to me on empty. Additionally, when we have our cars serviced at other shops we receive it back cleaned, especially with COVID. I will say that I was thankful that after given a smaller loaner (without a timeframe of when my car would be returned) I was given a loaner that was larger for preplaned vacation when I still didn’t have my car back. More