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Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Bellingham, WA

4.4
1,080 Reviews

1,080 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

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October 16, 2020

Great service and fast turnaround time. Definitely recommend this dealer and their service department. Always top notch. Bought my car from them last year and have have the best experience More

by s.garcia6497
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bowthorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jen Artim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

October 09, 2020

Customer service was very good. Staff friendly, good communication. Store is attractive and waiting space was safe re covis. Covis rules followed and recall work seems to be working. Thanks More

by REISMANMP@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jen Artim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skyler Clinton
October 01, 2020

The staff is very efficient, helpful and personable! They are knowledgeable and answer or find the answer for any questions I have about my hybrid vehicle. Thanks for your good service! More

by EFAYERND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bowthorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Duling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jen Artim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darby Monroe, Skyler Clinton, Leo Renteria
October 01, 2020

Very timely; my vehicle service was completed on time. I appreciate the car wash and the vacuum, that is a really nice treat! Consistent service. More

by quirky.jane
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

Service was great. Service was done on time. It would have been nice to have more comfortable sitting outside (there was one concrete bench, which I used----other customers needed to stand).. More

by andy81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

Great dealership. Awesome people. Waiting area is clean. Great dealership. Awesome people. Waiting area is clean. Service always complete on time and with no problems. Overall, between sales and service More

by CYNDIV3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desi Nease
October 01, 2020

Within the past month I’ve had both of our vehicles in for service. The service writers were the most professional people I’ve had. More

by rlkmreid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jen Artim
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2020

With appointment took 3 hours for oil change. Leaving dealership the check engine light was on, made appointment for 3:30 next day to have it resolved. Took 1 1/2 hours to determine that the air filter b More

by guyrcoons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jen Artim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2020 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 360-733-7997 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 22, 2020

The dealership is wonderful and Darby in Service is always exceptional! Thank you Darby! You are the best and we appreciate your awesome customer service! More

by throneangelz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darby Monroe
Nov 18, 2020 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

September 17, 2020

There was a big lack of communication. I also feel that if the major repair that was done on my car was covered under warranty then the diagnostic (that I was supposed to receive 10% off and didn’t) should More

by JENNILEE80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Vandermolen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darby Monroe, Sydney Jarvis
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