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Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Bellingham, WA

4.4
1,080 Reviews

1,080 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

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October 29, 2020

Great communication and on time service. Darby was quick to get back to us. We also like the option to pay on line before we got there to speed up the process. More

by clawsonfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darby Monroe
Nov 11, 2020 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi there, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 29, 2020

Service answered all my questions and truck service was completed on time. Did not ask, but is a car wash included the service? I was asked if I wanted one. More

by Andrew schwartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

October 28, 2020

Made an appt for a recall, the rep was very sarcastic stating I had a long wait time for a simple computer software update. I waited for an hour and a half for something that could have been triaged and More

by danielbadillo13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown.
October 28, 2020

Disappointed that every time we bring the vehicles we purchased from your company in for their regular maintenance, there's always something wrong with the vehicle. This last time was unacceptable. We we More

by K&L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jen Artim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 360-733-7997 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 28, 2020

Great service, parts and sales at Northwest Chevrolet will not go anywhere else for my automotive needs. Purchased a 2020 Silverado and they installed all accessories More

by Mike B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Duling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jen Artim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Davis, Darby Monroe, Chris DeRosa
Nov 11, 2020 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Wow, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!

October 26, 2020

Jason was very thorough and honest. Hard to find that anymore. It’s nice to see there are still people out there looking out for one another. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2020 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hello, thank you so much for your feedback! It's great to hear our team could help. Don't hesitate to let us know if there's anything else we can do to assist, and take care!

October 23, 2020

I used to rely on independent automotive service businesses to repair my car including lube, oil, and filter. I was never certain that those businesses would give me a good and do a good job. I neve More

by Francene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darby Monroe
Oct 25, 2020 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi, we're happy you found our staff to be so supportive during your experience here at Northwest Chevrolet Buick GMC Cadillac Of Bellingham. Until the next time we meet, take care!

October 22, 2020

My car is an aging 1993 Geo Prizm. I really appreciate the care the service department continues to lavish on it. I hope to continue using it fo many years yet. More

by JKMISH
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

October 20, 2020

What happened to the cookies that use to be out front Otherwise everything else was status quo. I was in and out pretty quickly and before work More

by wliv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darby Monroe
Oct 25, 2020 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Northwest Chevrolet Buick GMC Cadillac Of Bellingham

October 18, 2020

I went to NW Chevy to have a new screen installed on my ATS. The service department gave me a time to do the service and met that time and returned my car cleaner than when it arrived. Everyone was nice a More

by Lyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bowthorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Duling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jen Artim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darby Monroe, Skyler Clinton, Leo Renteria
Oct 25, 2020 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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