Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

I've exclusively used this service center for the entire time I've owned my car - purchased through the same dealership. I'm always impressed with the friendly staff and quality service. The car wash includ time I've owned my car - purchased through the same dealership. I'm always impressed with the friendly staff and quality service. The car wash included with each service is the icing on the cake. More

when I purchased my new vehicle I pruchased a when I purchased my new vehicle I pruchased a maintenance plan that included oil changes and tire rotations, When I went in to have my service done when I purchased my new vehicle I pruchased a maintenance plan that included oil changes and tire rotations, When I went in to have my service done they wanted to charge me for the oil change and they neglegted to rotate my tires. They told me my tires didn't need rotated. I purchased the vehicle from this dealership and they should take better care of their customers. As soon as my my last oil change is up I am going to take by buisness elewhere. More

VERY VERY POOR UNPROFESSIONAL SERVICE MANAGER!! LIE AFTER LIE OUT OF HIS MOUTH!! SUPPOSED TO PROBLEM SOLVE AND SATISFY THERE CUSTOMERS, AND ARGUMENTATIVE! THEFTS ,DOES NOT FOLLOW THRU WITH HIS WORD ,NOT FOR LIE OUT OF HIS MOUTH!! SUPPOSED TO PROBLEM SOLVE AND SATISFY THERE CUSTOMERS, AND ARGUMENTATIVE! THEFTS ,DOES NOT FOLLOW THRU WITH HIS WORD ,NOT FOR THE CUSTOMER ONLY HIS EMPLOYEES! NEVER HAVE ANY ISSUES WITH OUT DEALERSHIPS OR MECHANIC SHOPS. HERE WAS PROBLEM AFTER PROBLEM! LIE AFTER LIE! EXAGGERATE ABOUT WORK PERFORMED, AND HAVE TO PAPER TRAIL CONFIRM WAS JAS BEEN CLAMED TO HAVE BEEN DONE! HAD OUR VEHICLE IMPOUNDED, WITH LESS THEN A $300 BILL, WHEN WE COMMUNICATED WITH THEM MY WIFE HAD COVID UNFORTUNATELY AND THEY CONTACTED OUR SECONDARY PHONE WHICH THEY NEW VERY CLEARLY OUR HOSUE PHONE IS TO BE CALLED AND HAD BEEN THE PHONE THAT RECEIVED ALL OTHET CALLES. THEY HAD OUR VEHICLE RIPPED ALL APART, AND ITEMS MISSING THEY CLAIM WAS BROKE INTO IN PARKING LOT AND I HAD SAID I WILL BE BRINGING POLICE TO LOOK AT SURVEILLANCE, AND HE CLAIMED HE COULD AND HAS BEEN A FEW WEEKS AND HAVE NOT HEARD FROK HIM. THERE IS SO MUCH MORE TO THIS SITUATION THAT BARLEY COVERS MUCH. DO NOT DO NOT HAVE ANY VEHICLE WORKED ON HERE ! I HAVE HEARD A FEW OTHER SITUATIONS THAT HAPPED THERE PRIOR TO MY SITUATION! SO BE CAREFUL LET OTHERS NOW! THANKS More