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Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Bellingham, WA

4.4
1,080 Reviews

1,080 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

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February 12, 2024

Sydney was great. Knowledgeable and very friendly. She made the process seamless, and made me feel like my truck was in capable hands. More

by jay.teachman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Jarvis
Feb 14, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 12, 2024

Everyone was welcoming and made the experience pleasurable. That's all I have right now. No More

by Nhodson_21
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Robinson
Feb 16, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 10, 2024

Service was fine, but when I received the call-back after clicking email link, the person I talked to did not know anything about additional service options. I had asked about when the next major service int More

by petekbcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 590-3530 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 10, 2024

I got an oil change they were great Tony was very helpful and always let me know what was going on. More

by Erinkenny
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Robinson
Feb 13, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2024

I trust and respect the mechanics and the staff at the service desk have always been friendly and efficient. More

by dnbhenshaw
Recommend Dealer
Yes
Employees Worked With
Sydney Jarvis, Sydney Jarvis
Feb 13, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out to us if there's anything more we can do!

February 09, 2024

Easy, professional, and efficient I would recommend the shop to anyone that wants your car fixed the right way and in a timely manner More

by jeffhayes64
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Vandermolen
Feb 13, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you so much for your positive comments about Northwest Chevrolet Buick GMC Cadillac of Bellingham! Thanks again for the recommendation, and have an amazing day!

February 07, 2024

Tony was ok. ..his greeting at the beginning wasn't very welcoming but he warmed up . First impression was he was annoyed i showed up early More

by RST buyer
Recommend Dealer
No
Employees Worked With
Tony Robinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Robinson
Feb 10, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at 360-733-7997.

February 07, 2024

Easy to coordinate a recall appointment. Shuttle service was provided both ways. When work began and they found additional items, they called to confirm what I wanted to do and explained wha More

by Alexanderrkramer+gmc
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Vandermolen
Feb 10, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2024

Tony has excellent customer service! Greets you with a smile and helps in any way possible. Emma helped me with re-scheduling due to snow, she is always very kind and helpful. More

by Cobritt4
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Robinson
Feb 10, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We're happy you found our staff to be so supportive during your experience here at Northwest Chevrolet Buick GMC Cadillac of Bellingham. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2024

It's wonderful to work with Jason Vandermolen! He seems to be the only one that knows what he's doing. More

by davidd0102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Northwest Chevrolet Buick GMC Cadillac of Bellingham! Feel free to reach out to us if you need anything. Have a wonderful day.

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