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Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Bellingham, WA

4.4
1,080 Reviews

1,080 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

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March 15, 2021

Clean waiting area, nice friendly workers, said my service would take 3 hours and it was ready right on time. My car was nice and clean when it was ready. More

by jojeank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darby Monroe
Mar 17, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 11, 2021

Great service as always from the Service Dept! Sydney and Emma made it painless with there straightforward, but cheerful approach, and didn't try to convince me to have anything done to my car that didn't ab More

by roxeesbt
Recommend Dealer
Yes
Employees Worked With
Sydney Jarvis, Emma Lariviere
Mar 11, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 11, 2021

Power steering fluid low, car making noise when turning. Filled power steering fluid resvoir. Took car to dealership to have diagnosed. Diagnosis was a right frount axel seal leak. Couple hiccups when More

by PSUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sydney Jarvis
March 10, 2021

It was quick and easy. Emma updated my name so I will no longer be called by my husband's name, but I believe it was Darby who had me sign my papers at the end. The only issue I had was that it was noted th More

by Carey C.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darby Monroe, Emma Lariviere
Mar 11, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hello, we regret to hear that your experience with us was not a more positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at 360-733-7997 so we can work towards a resolution.

March 05, 2021

Bad experience, maintenance manager “didn’t have time” to do the full work my car needed. Didn't bother scheduling me another day, just said maybe another day, knowing it was the last day of my warranty... n More

by billysims51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Vandermolen
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

Darby Monroe is great to work with when servicing our Yukon. We appreciate her help and responsiveness. Thank you for making it easy to service our vehicle. More

by Toni Taft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darby Monroe
Mar 05, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi, we're happy you found our staff to be so supportive during your experience here at Northwest Chevrolet Buick GMC Cadillac Of Bellingham. Please don't hesitate to reach out to us if there's anything more we can do!

March 03, 2021

Staff was professional and the warranty service provided was prompt. Staff provided a status update when the service was going to be delayed by performing additional warranty repairs. That was really apprec More

by jd4052r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

March 03, 2021

Excellent service. Was able to get me in right away and quickly diagnosed the issue. Made the experience pain free. I definitely recommend. Will be a return customer! More

by Shayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Jarvis
Mar 05, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi, we want all our clients to have a comfortable and stress-free experience with us! Thanks for the recommendation, and we hope to see you soon!

March 02, 2021

First time here. Took a little longer than expected but understand it wasn’t the fault of the dealership as employee was ill and called in. More

by ttreyna
Recommend Dealer
Yes
Employees Worked With
Emma Lariviere
Mar 02, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi there, your satisfaction is our top priority. We can't wait to see you again, have a great day.

March 02, 2021

I arrived with a reoccurring transmission issue, to say the least on this particular day a very stressful and inconvenient event. Jason provided accurate and exceptional service, a rare quality in today's More

by flifishing
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Bowthorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Northwest Chevrolet Buick GMC Cadillac Of Bellingham! We are always more than happy to assist you if anything else comes up. Take care!

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