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Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Bellingham, WA

4.4
1,080 Reviews

1,080 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

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March 03, 2024

All good The people and service are all great. The waiting room with free coffee and water and comfortable chairs are great. More

by wvfgreg
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Robinson
Mar 08, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 01, 2024

The reason I was at the dealer was to get an oil change and tire rotation. More

by bellegeste50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bowthorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

February 28, 2024

Zero communication regarding why my car took 2 hours to do an oil change and rotate the tires. More

by linneaspagirl
Recommend Dealer
No
Employees Worked With
Tony Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Robinson
Mar 02, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 360-733-7997 when you have a chance. Thank you, and we look forward to hearing from you.

Mar 02, 2024 -

linneaspagirl responded

You have my phone number feel free to call me to discuss this. Basically it is what it is, nothing can be done to get my time back. Just do better at communicating with your customers next time they are due for a 32 Point Inspection at their oil change/tire rotation appointment.

February 23, 2024

Very polite staff. Work was done in amount of time that they said it would take. More

by sderickson3234
Recommend Dealer
Yes
Employees Worked With
Sydney Jarvis, Sydney Jarvis
Feb 27, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

February 23, 2024

Because of Emma, excellent Had to wait for vehicle so the effort to get me in and out was awesome!!! More

by pfronray
Recommend Dealer
Yes
Employees Worked With
Emma LaRiviere, Emma LaRiviere
Feb 27, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 18, 2024

My salesman Jake stappart made it an easy experience. Sydney Jarvis was very helpful when truck needed a repair More

by cori.maines
Recommend Dealer
Yes
Employees Worked With
Sydney Jarvis, Sydney Jarvis
Feb 24, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2024

I asked to have technician check my brake calipers and he didn't, he also indicated that he toped off fluids and he didn't, he indicated that he reset the oil life button but he didn't, I am also not sure at More

by ndozic
Recommend Dealer
No
Employees Worked With
Tony Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Robinson
Feb 20, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at 360-733-7997 at your earliest convenience to discuss how we can turn this experience into a positive one.

February 17, 2024

Hi, For the record I did not respond to the survey immediately because there were some issues with the truck that were a question in my mind. The sales and service people were very helpful and respons More

by Rick.laws
Recommend Dealer
Yes
Employees Worked With
Emma LaRiviere, Emma LaRiviere
Feb 20, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Rick, thank you for your kind review; we are happy to pass along your comments to Paul and the team here at Northwest Chevrolet Buick GMC Cadillac of Bellingham! We sincerely value your business and look forward to your next visit!

February 16, 2024

The service department fit me in after they realized the finance office lied to me about the oil change service. I was very happy they fit me in. More

by childslawn
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Robinson
Feb 23, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

February 14, 2024

Timely and complete The car was taken in on time and the service completed within a reasonable time. More

by Dave H
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Robinson
Feb 17, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Dave, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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