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Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Bellingham, WA

4.4
1,080 Reviews

1,080 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

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July 08, 2021

In and out, price was what I was quoted and was told what upcoming services they recommend. Darby is Great and so is Kaela. Thanks More

by josh.francis
Recommend Dealer
Yes
Employees Worked With
Darby Monroe, Kaela Howland
Jul 13, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 07, 2021

JASON WAS AWESOME. Service department is worth coming back too. Got my car in same day (as long as I left it all day). Car wash was cool too More

by MADS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bowthorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Duling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darby Monroe, Sydney Jarvis, Leo Renteria, Emma Lariviere, Kaela Howland, Madysen Kagel, Rich Filori
Jul 13, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 03, 2021

Completely satisfied with the service we received at NW Chevy! Will continue to support and recommend the sales and service team to any and all! More

by Ecorider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bowthorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Duling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darby Monroe
Jul 06, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 01, 2021

Covid protocols seems very lax. Unvaccinated person came to drive me home w/o a mask. Hard to reach on the phone. I always had to leave a message, and then someone would call back when I missed the phone, More

by andreashupack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darby Monroe
Jul 06, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Take care!

June 26, 2021

Service dept. after spending over $300.00 dollars they can’t diagnose the problem. I was told to come back when “it” happens again, really? it’s intermittent. I certainly won’t go back to be charged anoth More

by rose2wander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emma Lariviere
Jun 28, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for taking the time to provide us feedback on your service visit. We'd like an opportunity to discuss it further and see what we can do to bring proper resolution. Please call our Service and Parts Director, Rich Filori, at 360.733.7997.

June 25, 2021

Will never come back spent nearly 200 k in the last year there and still was treated poorly More

by bowdenjscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Vandermolen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Scott, we are very sorry to hear this feedback. The information you provided on the shuttle ride back to the dealership will help us improve our processes. It's always our highest priority to provide the best customer service possible. And, when we fall short of that, we want to learn from it. Thank you.

Jun 25, 2021 -

bowdenjscott responded

After further inspection of my truck I found many oil marks on my headliner which probably won’t come out all my seats were jacked down and out of position to where I had them I cannot believe they ruined my headliner with oil marks all over it was the sloppiest job a tech could of done I will be escalating this to GM

June 24, 2021

Stephanie was so very accommodating! She was always on top of everything and was very supportive and helpful to our needs. On top of that, EVERYTHING was super easy and took minutes. If ever you need to s More

by jnmknutzen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Wolff
Jun 28, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Northwest Chevrolet Buick GMc Cadillac of Bellingham! If you have any further questions, please give us a call. We're always happy to help!

June 22, 2021

Did a great, efficient job identifying electrical issue with my Chevy Colorado and getting an oil change done. Friendly, helpful staff. Thank you! More

by mthobson1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Jarvis
Jun 23, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi, we're happy you found our staff to be so supportive during your experience here at Northwest Chevrolet Buick GMC Cadillac Of Bellingham. We sincerely value your business and look forward to your next visit!

June 22, 2021

Excellent job and thanks for the shuttle ride, driver was also great More

by lucyhknape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 22, 2021

I was greeted with a smileThe crew up front are I was greeted with a smile The crew up front are frendly And quick to wate on customers I rate them 5 plus Thanks to Darby and crew Bob H More

by bob@vmioffroad.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darby Monroe
Jun 23, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi there, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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