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Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Bellingham, WA

4.4
1,080 Reviews

1,080 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

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July 21, 2021

Did a great job on our Saturn sky. Only I don't think we will accept the free complimentary car wash in the future. As we had to rewash it when we got home. Extreme water spots. But great job on the service More

by LAURAKEARNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madysen Kagel, Rich Filori
Jul 23, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 20, 2021

Quick and competent work and assistance. Even a car wash and fresh coffee. I will use the rewards that I earned from the payment on future work and or parts that may be needed. More

by BCARTER_6640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Jarvis, Madysen Kagel
Jul 21, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 20, 2021

Always very friendly and they try to get vehicle scheduled quickly and repaired in timely manner. Love being able to text with service representative to keep updated on progress. More

by lakacaka28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Lariviere
Jul 21, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 20, 2021

Everyone was very nice and seemed to know what they were doing, but what they quoted me for the work I needed was obscenely overpriced. More

by wandajnevills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Jarvis, Kaela Howland
Jul 21, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for taking the time to provide some feedback on your service visit. We'd love to talk and know more details about the situation. Please call 360.733.7997 and talk with our Service Manager, Mike Bowthorpe.

July 16, 2021

Bought my car and in 2 weeks my battery had a problem and so I had to jump my car. Brought it in and battery was bad and they change it for free! Thank you Darby from service, Brian and Nelson More

by riiochris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cortes, Darby Monroe, Nelson Cruz
Jul 18, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 14, 2021

The staff are professional and courteous. They went out of their way to get me in for my repair before my road trip. I was updated continuously through the process. They were able to perform the repair in More

by jarbuckle1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaela Howland, Madysen Kagel
Jul 15, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We hope to be of service to you again in the future. Best wishes, Northwest Chevrolet Buick GMC Cadillac of Bellingham

July 14, 2021

Great quick VIP service on our 2019 Traverse. Talked about new tires before winter but not pushy on sales or additional maintenance. Great service! Glad we went with the VIP service plan More

by K.S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darby Monroe
Jul 16, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you for choosing Northwest Chevrolet Buick GMC Cadillac of Bellingham and we hope to see you again.

July 13, 2021

Staff members were awesome. Not sure why I had to pay for the required ECM update to my car, but it’s running great, now. More

by heathersteiner2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madysen Kagel
Jul 16, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 12, 2021

Excellent service. Not my closest dealership by far but worth the drive. Issue found and corrected immediately. Free shuttle if you need it. Light snacks and cold water available in the waiting room. I’ll More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darby Monroe
Jul 15, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you so much again for your feedback! We hope you have a great day!

July 09, 2021

The service and recall took longer than expected but apparently the computer was down for awhile to take care of the recall....having to write at least 25 words is ridiculous when it can be done in less More

by KJERRY329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaela Howland
Jul 13, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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