Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Great service, Good job and thanks Mike is a very good mgr, I rely on his vast knowledge mgr, I rely on his vast knowledge More

Everyone is so nice and you feel like family when there I would always send my friends and family thete would always send my friends and family thete More

Great service! I was told that there was an hour and 15 minute wait but I was out of there with 20 minutes to spare! minute wait but I was out of there with 20 minutes to spare! More

Communication overall was awful. I was initially given a $1500ish price tag to replace all 4 of my tires when I came in with a single flat and told it would be a few days before they could even look at it a $1500ish price tag to replace all 4 of my tires when I came in with a single flat and told it would be a few days before they could even look at it and then order a new tire as mine was not in stock and also they don’t have any loaners. I told them I just wanted the one replaced and was told that the tread on the other was below standard. I told the service agent that seems unlikely as the tires only have a little over 15k miles and we’re rotated about a month ago. After numerous calls and demanding to talk to the service supervisor, I got a call back advising me that they had read my tire tread incorrectly because of a broken piece of equipment and that I only needed the one tire replaced. Also after being told that my tire was not in stock, I was then told they had one in stock. The entire process was maddening except for the one agent who helped me figure this out and that was a woman, I think her name was Sydney? She deserves all the kudos. Review update: 09/21/2021 The GM of service contacted me directly. Apologized and said they would be using this as a teaching moment. Offered me a detailing to help make up for the experience. As such I have raised my review of this place. As long as they keep up on they’re promise of doing better, I’ll be getting my service done here. Thanks again to Sydney for saving this situation. More

The service team took care of everything and made the experience quick and easy. Thanks! experience quick and easy. Thanks! More

Fast friendly service the work was done in a half day like they said it would be like they said it would be More

The service department of N W Chevrolet is great. I am pleased to have my vehicle serviced there. pleased to have my vehicle serviced there. More

I was completely satisfied with the service performed, friendliness and professionalism of the service representative, as well as a comfortable waiting area. friendliness and professionalism of the service representative, as well as a comfortable waiting area. More

Had a hiccup w/oil change schedule & they took great care of me. Picked up my car, comped the oil change, went above & beyond! I have not been disappointed in their overall service. I had a battery die on me of me. Picked up my car, comped the oil change, went above & beyond! I have not been disappointed in their overall service. I had a battery die on me a few months ago and they squeezed me in on a Saturday to take care of it last minute. I highly recommend their service department. More