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Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Bellingham, WA

4.4
1,080 Reviews

1,080 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

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November 03, 2021

They were on time, courteous and wash my car despite the rainy weather. Thanks you More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bowthorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Duling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Jarvis, Leo Renteria, Emma Lariviere, Kaela Howland, Madysen Kagel, Rich Filori, Madeline McMurtry
Nov 07, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Northwest Chevrolet Buick GMC Cadillac of Bellingham and we hope to see you again.

November 02, 2021

Charged double for an oil change after quoting a price. Diagnosed and issue and tried to charge triple what it would cost if done with the correct parts. More

by AMSCHOLTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't recall name
Nov 02, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Adam, thank you for taking the time to give us some feedback on your experience. We're very sorry to hear the experience was anything less than great. We'd like to talk to you and get more details to see what we can do to make this situation right. Please call our Service & Parts Director, Rich Filori, at 425.737.8739. We look forward to hearing from you and turning this experience into a great one!

November 01, 2021

Scheduling and check in was great. Could have used a bit more timely updates (I had to call), but service was as expected and at this point I think they addressed the problem I was having. We’ll see. More

by BellinghamDan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2021

Great center. fast work on my car. hard to find parts found easily by this dealer. More

by cbetker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Jarvis, Emma Lariviere, Kaela Howland, Madysen Kagel, Madeline McMurtry
Oct 30, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

October 18, 2021

Everyone there was very nice but it took 4 visits to fix the initial problem. The second diagnosis of a faulty glow plug causing an intermittent fault in a exhaust sensor was almost comical. It got fixed in More

by Bhamgreeneyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma Lariviere
Oct 18, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you so much for the feedback (and your patience!). Sometimes car trouble can be a bear to figure out but we'll always see it through and make sure we get it done!

October 18, 2021

This dealership has helped both my mom and myself find car to help us succeed in life! More

by dani_barisic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madysen Kagel
Oct 22, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi there! We're so happy we were able to help you out! Thank you for choosing Northwest Chevrolet Buick GMC Cadillac of Bellingham and we hope to see you again.

October 16, 2021

Awesome service. All my problems were solved. They fixed my car and my marriage. I was able to get my health under control and my son is talking to me again. All because of a faulty window switch. Only issu More

by JEDGREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 14, 2021

Jason,in service has always given us excellent customer service!The service for my car and our truck has always giveven us recommendations to help us to maintain our vehicles. More

by cjeriksen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi there, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 12, 2021

Always friendly, listens to the customer and finishes work in a timely manner. I would recommend . More

by ravenskeepantiques
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bowthorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Duling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Jarvis, Leo Renteria, Emma Lariviere, Kaela Howland, Madysen Kagel, Rich Filori, Madeline McMurtry
Oct 13, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

October 11, 2021

I bought an oil change package with my new truck. It's very hard to get in for oil changes, they limit the number so mechanics can do other work while a lube boy changes oil. Right in front of me the tech More

by johnshoup1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffery Tolsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for taking the time to provide us some feedback on your service visit. Customer feedback is incredibly important to us. We want to make sure we're always offering the highest level of customer service. We're sorry to hear we fell short on this visit. We searched and were not able to find your visit in the service history but we'd really like to talk with you and learn more about what happened so we can make things right. Please call our Service Manager, Mike Bowthorpe, at 360.733.7997.

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