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Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Bellingham, WA

4.4
1,080 Reviews

1,080 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

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January 05, 2022

The people and the service department are very friendly and helpful. The service I receive at this Dealer is always excellent. More

by jojeank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech: Sean
Jan 21, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 05, 2022

Excellent service. Polite and helpful staff. I had checked with a couple of independent shops and their price for the repairs needed were very competitive. Would use again! More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma Lariviere
Jan 21, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 04, 2022

Good job good job good job good job good job good job good job good job More

by wrightstud61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Lariviere
December 31, 2021

Great to work with! Always good work. Enjoyable waiting room and people. Quick and easy. More

by CYNDIV3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2021

Emma was awesome to work with, she made sure I got my car back in the fastest time possible! More

by KALI_SEALEY26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Lariviere
December 29, 2021

Staff not wearing masks as well as senior management. People it car without a mask as well. Would not recommend this dealership to anyone More

by pocowoodsprite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Bowthorpe
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for your feedback. It is important to us to make sure we provide an exceptional experience to all of our guests. We will use this feedback to address concerns. We would like to learn more details about what you experienced. Please call us at 360.733.7997.

December 28, 2021

I was sent a text asking if I wanted specific additional services done. I replied immediately saying yes. Upon completion of my vehicle, they did not do the services saying they didn't get the message ... I More

by jacksmom1114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Vandermolen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris DeRosa, Rich Filori
Dec 28, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for taking the time to give us some feedback on your recent service visit. It's very helpful with training our staff and keeping things moving right! Please call our Service Manager, Mike Bowthorpe at 360.676.3961, to discuss this further. NW Chevrolet Buick GMC Cadillac

December 26, 2021

When I brought my 2021 Buick Encore GX in for the jack recall, I found some small gouges in the door jam. When they looked at it, we all observed several other spots where the paint was chipped. They of More

by YaYa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Duling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanics, Sydney Jarvis
Dec 27, 2021 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for taking the time to provide us some feedback on your experience. We are very sorry to hear it didn't go like it should! We want to talk more and gather some details so we can see what we can do to improve. Please call our Service Manager, Mike Bowthorpe, at 360.676.3961. NW Chevrolet Buick GMC Cadillac

Dec 27, 2021 -

YaYa responded

No thank you.

December 23, 2021

Great customer service very friendly understanding does a great job at detailing car and very polite More

by jessbox100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Lariviere
December 22, 2021

Friendly, accommodating, fast, great at communicating. All around good old fashioned customer service you rarely experience anymore! More

by jennifersfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris DeRosa, Emma Lariviere
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