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Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Bellingham, WA

4.4
1,080 Reviews

1,080 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

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February 11, 2022

Yesterday was a good experience. I do not have a very high respect for the financial services they showed when purchasing my car More

by sharon1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Madysen Kagel, Madeline McMurtry
Feb 16, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for providing some feedback. We're happy to hear you had a good experience but would like to learn more about the financial services you mentioned. Please call and talk to one of our Sales Managers, either Jeff or Nelson, at 360.733.7997. Have a great day.

February 08, 2022

Technician should not mess with owners seat position or at least return it. Removing a superior wiper blade for an inferior blade when refills are available is not serving what's best for the vehicle. T More

by MARKGIRLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Lariviere, Madysen Kagel
Feb 11, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2022

It’s very disappointing I feel like I was cheated the price was very high and was disappointing More

by Bsingh59
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Sydney Jarvis
Feb 07, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We're sorry to hear you had an experience that didn't meet standards and we would like to talk to you more about the details. Please call our Service Manager, Mike Bowthorpe, at 360.676.3961. Thank you.

February 05, 2022

Staff at this dealership are always friendly and professional. Service completed accurately and on time. More

by phyllis.kramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Lariviere
Feb 08, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Northwest Chevrolet Buick GMC Cadillac of Bellingham! If you have any further questions, please give us a call. We're always happy to help!

February 02, 2022

The young lady I dealt with in the service center was great, I have zero complaints about her. She kept me informed, was very professional and great to deal with. Unfortunately they took 2 days longer th More

by bradfredere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sydney Jarvis, Madysen Kagel, Madeline McMurtry
Feb 07, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for taking the time to provide us some feedback on your service visit. It's important to us to hit the 5-star mark on every visit. We'd like to talk with you to see what we can do to improve this situation. Please call and talk to our Service Manager, Mike Bowthorpe, at 360.676.3961. Thank you, again.

February 01, 2022

Yep he service and friendly staff are always a blessing while getting my service done. I love they listen to every concern you have. The best place for service. More

by ravynhawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The shuttle driver gets 5 stars, Sydney Jarvis, Emma Lariviere
Feb 05, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!

January 30, 2022

From the moment my car was towed in, till getting the call the repairs were completed, everything was delivered as promised. More

by chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bowthorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

January 29, 2022

Very professional, they do a thorough job. Very friendly folks at the counter. The only thing since I can’t drop off my vehicle anymore and have to wait it does take a bit long for an oil change. More

by saiumu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Jarvis
Feb 02, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2022

They were nice friendly I did not like my car wash other then that ok More

by CAROLMCCLELLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bowthorpe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 28, 2022

Amazing service! We love Northwest Chevy! Wouldn’t buy or get serviced anywhere else! Top notch! They even let my 2 large hound dogs wait inside, with treats! So very kind! Thank you! More

by suziesbarbershop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bowthorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Duling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Jarvis, Leo Renteria, Emma Lariviere, Madysen Kagel, Rich Filori, Madeline McMurtry
Jan 31, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hello there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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