Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Fast easy and professional service. Every visit is no hassle and pleasent. I would and have recommend to all of my Cadillac friends. Every visit is no hassle and pleasent. I would and have recommend to all of my Cadillac friends. More

Emma was awesome to work with. I picked my truck up on Saturday and after I did my inspection, I found that some brackets were not properly aligned and had to have a tech come and I picked my truck up on Saturday and after I did my inspection, I found that some brackets were not properly aligned and had to have a tech come and fix it. Also, there was a lot of greasy fingerprints all over my door, hood and bumper. that's why only 4 stars. More

Jason is top notch. I enjoy working with him. He knows what he’s doing. However the mechanics/techs are questionable. I enjoy working with him. He knows what he’s doing. However the mechanics/techs are questionable. More

When I got to my appointment I was told it would take an hour for my car to be ready. I told them I needed it back asap and to skip the wash. After an hour I asked about my car and was told it would take an hour for my car to be ready. I told them I needed it back asap and to skip the wash. After an hour I asked about my car and was told it would take an hour and a half to complete. At 2 hours I got my car back. I realize that unexpected things happen when working on a car but it needs to be communicated back to the customer in a more timely fashion. More

Had problems in the past but now they are being resolved so I will come back again so I will come back again More

The service department people are very friendly and efficient. Answered my questions. The oil change was done quickly and they washed and cleaned my car.. we always come there because of the excellen efficient. Answered my questions. The oil change was done quickly and they washed and cleaned my car.. we always come there because of the excellent service. More

very friendly and honest. got the nail out of my tire without damaging the tire and also pointed out possible oul leak. not sure of ladies name that helped me at the desk but got the nail out of my tire without damaging the tire and also pointed out possible oul leak. not sure of ladies name that helped me at the desk but she was awesum More

This is my second visit to NW. I would recommend this dealership to anyone. Staff and service department is friendly and efficient. I live on Orcas Island and they were considerate I would recommend this dealership to anyone. Staff and service department is friendly and efficient. I live on Orcas Island and they were considerate to accommodate the ferry schedules and got me in and out on schedule. More

Yes, I would love to give a review, first of all it's exactly true in the commercial by the owner of his commitment to the community. Since June of last year when I purchased my 2010 Ford Edge, although exactly true in the commercial by the owner of his commitment to the community. Since June of last year when I purchased my 2010 Ford Edge, although it's an older vehicle, I had my first service done on 2/10/22. However, prior to that on 1/31/22 I brought it in for a check on the battery warning indicator, at that time made an appointment for 2/10 to replace with a new alternator, thank you Tech Ethan. I was very impressed with Emma, her knowledge of upcoming recommendations and the multi point inspection, and also the other gals with the professionalism, their sincerity and kindness to me. I've found that usually younger people, NOT ALL, but some in the service industry are not patient, and make the elderly feel inadequate, well at your company, that is not the case. So, I appreciate you the owner and your team for having a service trained proper staff to be the front-line representatives of your company, for they are to be valued as they continue to serve the community of Whatcom County. In addition, sorry to tag onto this review, but I want to also comment on the excellent service and care I got from your sales team Cody (I think) and Darryl last year in purchasing my 2010 Ford Edge, and Financial Manager Geoff Carey. I'm a recent widow, since I've gone thru Chemo for Peritoneal Cancer in 2020 and 2021, the pandemic etc., they both took very special care and sensitive to my situation, especially since I traded in my 2007 Toyota Tundra, a very difficult decision to do, but with all that in the past I look forward to recommending your company, as best as I can, as well as coming in for servicing. Best of luck and success in the future. Thank you again. Sincerely, Aloha Patty More

They have a very welcoming staff and they do excellent work. I won't go anywhere else. work. I won't go anywhere else. More