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Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Bellingham, WA

4.4
1,080 Reviews
Call Service Center (360) 523-1857

1,080 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

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September 09, 2022

Claimed they checked the tire pressure during an oil change but did not so I'm not sure they performed all of the other services they claimed to have done. More

by trowserdf
Quality Of Work
Recommend Dealer
No
Employees Worked With
Madeline McMurtry
Report | Print
Sep 14, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact us at 360-733-7997 when you have an opportunity, and we will be more than happy to try and turn your experience around. 360-733-7997

September 08, 2022

Very clean, professional service. I could do without trying to sell me what I do not need. Overall I will return for service work More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeline McMurtry
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Sep 13, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hello there, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

September 08, 2022

Wonderful people who truly take care of you and your vehicle with the utmost care. I won't go anywhere else for my cars service More

by marykmadison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

September 07, 2022

They are friendly and proactive with their service. Letting me know what things need to be cared for in the near future. And everything was completed in the time they expected. More

by mbmatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madeline McMurtry
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Sep 11, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2022

Madeline is Awesome! Wonderful Customer Service, Great Communication, Service is timely, precise and job well done!! More

by Rsmyths1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeline McMurtry
Report | Print
Sep 07, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 31, 2022

Customer communication is poor. Zero recommendations for preventative maintenance. Wash fluid not even topped off. Fuel filter not changed and reset. More

by Rcdriscoll77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Dorsey
Report | Print
Aug 31, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We're very sorry to hear we did not give you the experience our customers deserve. We would like an opportunity to make it right. Would you please call our Service Manager to discuss further? Mike Bowthorpe, 360.733.7997. Thank you very much.

August 30, 2022

Had a opponent 9:00 got there 8:30 left 11:30 and did not get car wash again Why have appoint if’ going take this long We come from Granite Falls Not a happy camper More

by rd.short
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xavier Cortes
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Aug 31, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We're very sorry to hear we fell short on this visit. It's important to us to offer our customers an exceptional experience when they come in for service. We'd love an opportunity to make this right. Please call Mike Bowthorpe, our Service Manager, at 360.733.7997.

August 29, 2022

I found the people in the service department to be kind, friendly and very helpful! More

by debbie.breting
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2022

Honest quality friendly service with years of experience and guaranteed my loyalty for years to come More

by lgtcrump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bowthorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hi there, thank you so much for your positive comments about Northwest Chevrolet Buick GMC Cadillac of Bellingham! We look forward to your next visit! Take care!

August 18, 2022

Jason is a great service advisor and will keep bringing my vehicle in regularly to get serviced. More

by alessandrobettin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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