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Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Bellingham, WA

4.4
1,080 Reviews

1,080 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

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September 21, 2022

Made a appointment for a number of things they clearly weren’t prepared for. Talked to my service agent the day after to find out they haven’t even touched my truck yet. What’s the point of a appointment More

by Mikevmini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Vandermolen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Hello, Thank you for taking the time to give us some feedback on your service visit. We're sincerely sorry to hear that things did not go well and we'd love an opportunity to make things right. Please call Rich Filori, our Fixed Operations Director, at 425.737.8739 to discuss further. Thank you, again. NW Chevrolet Buick GMC Cadillac

September 21, 2022

Great service. Hope they fix the problem with my truck..Keep up the great Service More

by gpancheta808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2022

Great experience, really happy the service that was performed on my vehicle. I plan on coming back soon. More

by rstevensonbap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan , Madeline McMurtry
Sep 21, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thanks for the great review! We look forward to seeing you again! NW Chevrolet Buick GMC Cadillac

September 17, 2022

I appreciate them being on schedule, and the complimentary car wash. Look forward to many more visits, thanks. More

by johnaquigg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Jarvis
Sep 21, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for the great review! We look forward to taking great care of you many more times! :) NW Chevrolet Buick GMC Cadillac

September 17, 2022

Rapid complete resolution of a leaking radiator was complete by Jason and the technicians for me. More

by BVCC720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for the great review! We're happy to hear it was a great experience! NW Chevrolet Buick GMC Cadillac

September 17, 2022

I Took my car in for a specific problem. I asked for a loaner car. I was told “they don’t do that any more.” I was told I could drop it off before they opened and have a shuttle bring me ba More

by MELINDA12345
Recommend Dealer
No
Employees Worked With
Emma was nice enough, but did not communicate my car was not ready and I needed to make other arrangements .
September 17, 2022

Great service, customer service is lacking in professionalism. Not very friendly to customers at all More

by M_sosaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Duling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Jarvis
Sep 21, 2022 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for taking the time to provide us a little feedback on your recent service visit. However, we'd like to learn a little more. Please call Rich Filori, our Service & Parts Director, at 360.676.3921. Thank you, NW Chevrolet Buick GMC Cadillac

September 16, 2022

Great service and prompt delivery once the service was complete. Kept me informed throughout the process. More

by brad60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

They did a wonderful job of accommodating an islander who needed a loaner. They didn’t call and tell me about a different issue that needed to be fixed. It is hard for islanders to take a lot of trips off is More

by kfladd1
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2022

So Pleased with this Service Department! Great Customer Service As Always! Loyal Customer For Life!! More

by Rsmyths1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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