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Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Bellingham, WA

4.4
1,080 Reviews

1,080 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

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March 09, 2023

Getting scheduled to take the truck in was fast and easy. The dealership kept me informed the whole way through. I needed a rental car and they had a car rental company pick me up and when it was time to lea More

by jonathanjustus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 26, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

March 09, 2023

The service staff are all friendly and effective. I always feel well taken care of when I'm there. More

by lori.louise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The pictures are too small for me to distinguish.
Mar 26, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We're happy you found our staff to be so supportive during your experience here at Northwest Chevrolet Buick GMC Cadillac of Bellingham. Thank you again for choosing Northwest Chevrolet Buick GMC Cadillac of Bellingham and we hope to see you again.

March 08, 2023

The service representative was really attentive, and they actually had my car done 10 minutes early. It was at the end of the day, so I just really wanted to go and get back home. It was a great experience. More

by WALLSFAMILY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Northwest Chevrolet Buick GMC Cadillac of Bellingham and we hope to see you again.

March 06, 2023

Dealership is very professional, service department is awesome. They contact me and advise with any concerns. More

by orm719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Jarvis, Madeline McMurtry
Mar 26, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 05, 2023

Horrid turnaround time for installations. Was told it would take 4+ days to complete, it took a grand total of 90+ days. They would constantly leave trash or parts lying around, they didn't e More

by crewzing6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 06, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We're very sorry to hear you had such a bad experience with us. We'd like to discuss the details of the situation to see what exactly we can do better. We take our customer feedback serious. Please call our Service & Parts Director, Rich Filori, at 425.737.8739. Thank you, NW Chevrolet Buick GMC Cadillac

March 02, 2023

Sydney was great and got me back in my truck as soon as possible. Tricky issues are never fun to solve, but she stuck with it. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Jarvis
Mar 06, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Andrew, Thank you so much for the 5-star! Sydney's one of our may rock stars in service and we're happy to have her! Glad to hear she took great care of you and got your truck back on the road ASAP! NW Chevrolet Buick GMC Cadillac

February 25, 2023

Best Service Center I have experienced! Professional, informative, friendly and take pride in providing the best service! More

by ronaldrussell480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Tolsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bowthorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sansom Lo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Cortes, Brian Cortes, Sydney Jarvis, Johnny Bloxom, Kelly Queen, Nelson Cruz, Rich Filori
February 24, 2023

My dealership was professional and friendly and helpful. I really appreciate his help and explanation. Thanks More

by luciazamora282@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sansom Lo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Northwest Chevrolet Buick GMC Cadillac of Bellingham! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2023

Good, proffesional service center. Friendly and knowledgeable. It would be helpful to not have to pay for a new fuel filter since purchasing the extended warranty. More

by habmaintenance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Jarvis, Brian Callahan
Mar 24, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 20, 2023

always very prompt wait not very long. my mechanicvery prompt and informative also he went over ocheck points csrefully More

by candy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Jarvis
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