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Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Bellingham, WA

4.4
1,080 Reviews

1,080 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

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April 24, 2023

Everyone was great and extremely nice. Customer service is an A+ happy I came here for service. More

by pjackie78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Duling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Barbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Godin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Stappart, Brian Callahan
May 02, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you so much for the 5-star review! We're happy you came here for service, too! :) NW Chevrolet Buick GMC Cadillac

April 22, 2023

Took the car on time, kept it a bit longer than expected because of the need to go out for a filter. Tony was friendly, efficient, and effective. More

by DAVIDFG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate your positive review and look forward to your next visit with us. Sincerely, Tony Robinson NW Chevy of Bellingham Service Department

April 21, 2023

The staff did a good analysis of my problem with what sounded like Chipmunks under the hood, but actually a bad water pump. That is actually a complicated mechanical job to replace the water pump and I l More

by Weissguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madeline McMurtry
Jun 14, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thanks for the awesome review! Glad you got the chance to interact and watch as your vehicle was being serviced. Sincerely, NW Chevy of Bellingham Service Department

April 20, 2023

I was able to watch the mechanics at work briefly, and was impressed at how they got all that work done. More

by Weissguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bowthorpe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Duling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Filori, Madeline McMurtry
Jun 14, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate you positive review and look forward to your next visit with us. Sincerely, NW Chevy of Bellingham Service Department

April 17, 2023

Friendly and professional service, they are knowledgeable and reliable plus provide a comfortable waiting area or a curtesy ride if needed. More

by jmeyer93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Duling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for the 5-star review! We're happy to hear we took great care of you! We care about our customers and want them HAPPY! :) NW Chevy of Bellingham Service Department.

April 16, 2023

I called 3 times after getting my car bacl, no response. 4th call, got a response, and said need to check with manager and call back. No call back. 0 was for that. Everything else has been awesome-ish. More

by moors4093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Everyone has been solid, just your messaging system sucks, or someone behind the scene hates me lol
Jun 25, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

April 13, 2023

They are very professional, it is always clean. They have a nice waiting area and refreshments of you want some. More

by dbmarrs
Recommend Dealer
Yes
Employees Worked With
His name was Tony.
April 12, 2023

Fast and friendly! The stuff is knowledgeable and do not push unnecessary services on you. Very happy to take my car there! More

by Lana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

I recently had my truck in for service. When I went to pick the truck up, it was close to closing time and I didn’t make it in time. The service came back over and opened the door so I coul More

by CASEYMORGAN78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am not sure what the service writers name was
April 11, 2023

Very thorough, friendly and helpful Service was timely as described. I even spoke with a sales representative and found him to be friendly and helpful. More

by crbenjamin5324
Recommend Dealer
Yes
Employees Worked With
NA
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