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Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Bellingham, WA

4.4
1,080 Reviews

1,080 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

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July 12, 2023

Always clear communication, excellent service and great customer service. I recommend to all of my family and friends. More

by DREAMY_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bowthorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Northwest Chevrolet Buick GMC Cadillac of Bellingham! Thanks again for the recommendation, and have an amazing day!

July 05, 2023

I appreciate a quick check following my tru k's big "check-up" as to why a warning light was coming on. Looks like a weakening sensor, not the car part itself. Will keep an eye open. More

by lkrwinters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Jarvis
Jul 06, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 04, 2023

Explained Bolt battery situation well and how software would keep us apprised off battery condition. More

by chbacon
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Jarvis
Jul 06, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 01, 2023

NW Chev took care of my repairs. Very professional and friendly, excellent customer service. Emma was my service rep and she went out of her way to keep me informed on what was happe More

by Cobritt4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Tolsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma LaRiviere
Jul 05, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

June 30, 2023

Always great service and very nice shuttle drivers. Always a pleasant experience with hot coffee. More

by joeandjolenepyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bowthorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Duling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle , Sydney Jarvis, Emma LaRiviere
Jul 05, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 23, 2023

So helpful and much appreciate all their efforts to help resolve our issues thank you More

by Patf
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sydney Jarvis
Jun 28, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 16, 2023

I was in for a simple oil change, first appointment of the day. It took TWO HOURS! They didn't reset the notification, so I had to look it up and do it myself and they didn't calibrate the tires after rot More

by tonia_altringer
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madeline McMurtry
Jun 19, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Tonia, We're very sorry to hear things went this way. We would love to talk with you and see what we can do to turn this situation around. Please call our Service Manager, Mike Bowthorpe, at 360.676.3961. Thank you, NW Chevrolet Buick GMC Cadillac

June 15, 2023

Great customer service from everyone! Almost feels like you are a part of the family. More

by KATHIANDRICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Cortes
Jun 16, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

So happy to hear your experience was a great one. We truly appreciate the positive feed back and the 5 Star review. Look forward to assisting you in the future.

June 13, 2023

We originally took the car in with a busted serpentine belt. They had to order it especially on a rush. The tow driver even stuck around to drop us off at hotel. We got a loan car which was perfect becaus More

by Ksorensen500
Recommend Dealer
Yes
Employees Worked With
I don't remember her name, but she was really helpful
Jun 14, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you so much for the 5-star! We're happy to hear we were able to get you taken care of and back on the road quickly! NW Chevrolet Buick GMC Cadillac

June 13, 2023

They were helpful and completed the work as planned. They also noted a problem we had seen sporadically but could not demonstrate for the technician since it prevented the vehicle from moving. More

by tscaldwel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle ?, Madeline McMurtry
Jun 14, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you so much for the great review! We're happy to hear we could help you get the repairs taken care of. Customer feedback is very important to us and we'd like to know what we can do to take the 4-star to a 5-star. If you would like to share that with us, please call Mike Bowthorpe, our Service Manager, at 360.733.7997. Thank you, NW Chevrolet Buick GMC Cadillac

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