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Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Bellingham, WA

4.4
1,080 Reviews

1,080 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

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August 10, 2023

Sydney has been great throughout this little mess, and shame on me for not more firmly addressing the problem much sooner, but the fact that these damages made it past the "multi-point inspection" process More

by Hayviator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Jarvis
Aug 14, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 360-733-7997 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 09, 2023

The service personnel have always been excellent. However, on two occasions I've had to return a few days later to complete the service because the needed parts were not stocked at the dealer or any More

by jim94539
Recommend Dealer
Yes
Employees Worked With
Sydney Jarvis
Aug 13, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 360-733-7997 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 05, 2023

Great service and experience. One thing I did experience that was not reflective of anyone or the service, is that there was another customer inappropriately staring at me for a More

by madfantickets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at 360-733-7997 so we can work towards a resolution.

August 05, 2023

Service department is top notch. Mike Bowthorpe and his serve writers are great as are the technicians out in the shop! More

by PAUL@KREIDERCONSTRUCTION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bowthorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Jarvis, Emma LaRiviere
Aug 10, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 04, 2023

Professional and friendly. Work completed in a timely manner. Sydney was very helpful and friendly. More

by haroldscott50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Jarvis
Aug 09, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We're happy you found our staff to be so supportive during your experience here at Northwest Chevrolet Buick GMC Cadillac of Bellingham. We hope you have a great day!

August 03, 2023

Pleasant experience . Oil service quick. Forgot to wash my car on premiere service. Got me in Earlier than scheduled More

by napaholopez
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2023

Third time I’ve visited service department for the same issue on a brand new vehicle and not only is the issue not fixed, it was made worse. More

by djgale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sydney Jarvis
Aug 07, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to us at 360-733-7997 so we can work towards a resolution.

August 03, 2023

Wheel swap from old vehicle to new vehicle. Good to go! I have to write fifteen or more words, so this is the filler. More

by CHARLES E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Jarvis
Aug 07, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 02, 2023

I always bring my GMC to NW Chevrolet Service because they make it easy. Their customer service is excellent, and their location and service entrance is super convenient. More

by JOHN.EGGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Tolsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bowthorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Cortes, Brian Cortes, Sydney Jarvis, Nelson Cruz, Hope Dell, Ann Berger, Emma LaRiviere
Aug 07, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for choosing Northwest Chevrolet Buick GMC Cadillac of Bellingham as your first choice for all your automotive needs! We hope to see you soon!

August 01, 2023

Way overpriced for needed service, they replaced the diesel fuel filter which was damaged so bad it had to be replaced again by another shop that same day, and I was a long time customer. I NEVER WILL G More

by dexterdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emma LaRiviere
Aug 07, 2023 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at 360-733-7997 at your earliest convenience to discuss how we can turn this experience into a positive one.

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