Back

Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Bellingham, WA

4.4
1,080 Reviews

1,080 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Sort by
January 14, 2024

Emma ans sydney are very friendly professional and easy to talk to. Explained all services snd offers available. Will definetly recommend. Wll return to service vehicles in the near future. More

by elchickenpollo2
Recommend Dealer
Yes
Employees Worked With
Emma LaRiviere, Emma LaRiviere
Jan 17, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

January 14, 2024

Outstanding in listening to problems, resolving problems and communicating all-things between. I will gladly refer anyone to Northwest Chevrolet's service department. If they represent the other departments More

by ggmike49
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Vandermolen
Jan 17, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

January 14, 2024

Took a very long time. Described a >$3000 repair in 2-3 words without an itemized estimate. More

by K.S.
Recommend Dealer
No
Employees Worked With
Emma LaRiviere, Emma LaRiviere
Jan 17, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 360-733-7997 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 14, 2024

Quick and easy No thank you I do not want to say anything more ok? More

by eli.godbolt1
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Robinson
Jan 17, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 14, 2024

It was fine, there were a couple things mentioned that hadn't been mentioned a short time ago and it felt like a sudden money grab to an extent. Also these texts are a bit spammy. More

by brandondenyeart
Recommend Dealer
Yes
Jan 17, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 590-3530 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 14, 2024

Not enough communication Was not clear on mechanical issues, kept my car a month, not enough updates on what was wrong. Broke some handles and locks and I'm still waiting for them to repair it. She forg More

by LoveMyCadi
Recommend Dealer
No
Employees Worked With
Emma LaRiviere, Emma LaRiviere
Jan 17, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We regret to hear that your recent experience was anything less than exceptional. Please contact us at 360-733-7997 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Jan 22, 2024 -

LoveMyCadi responded

Who do I ask for? This is the general number to the dealership.

Dec 31, 2024 -

LoveMyCadi responded

This never got resolved. The number given was a general number and their response is a cookie cutter copy and paste. This stealership is no good, they just want your money and keep charging you even with a warranty.

January 13, 2024

Actually, 10 Usually a bot has nice pictures. But I'll they anyway. Tony is great. The dealership is fine. Having to wait 2 weeks for an oil change is unreasonable. Hire another person. Welcome t More

by rasb112761
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Robinson
Jan 16, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Northwest Chevrolet Buick GMC Cadillac of Bellingham and we hope to see you again soon!

January 13, 2024

Service is always professional, completed in a timely manner, and everyone is friendly and has a smile on their face. More

by phyllis.kramer
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Robinson
Jan 16, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 12, 2024

Good work, efficient with time, and good customer service The car wash was really good More

by Fred.collins234
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Robinson
Jan 15, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

January 12, 2024

You guys left my back tires empty after having the truck for a week and charged me $500 to 'dry' my truck with a fan. More

by waynehancock111
Recommend Dealer
No
Employees Worked With
Emma LaRiviere, Emma LaRiviere
Jan 15, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 590-3530 to discuss your concerns, as your satisfaction is of utmost importance to us.

...
11
...