Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Excellent customer service. Paper work was all ready on arrival. The service was finished ahead of schedule and we were notified promptly. Best service ever! arrival. The service was finished ahead of schedule and we were notified promptly. Best service ever! More

Recall service Prompt service. 15 years a customer. Jason has served my needs well over the years he has worked there. Usuall am furnished a loaner when necessary Prompt service. 15 years a customer. Jason has served my needs well over the years he has worked there. Usuall am furnished a loaner when necessary. Shuttle service to local area also excellent. Salesmen also very accommodating in the showroom. More

Good experience Everyone was helpful and professional. The service was done cleanly and promptly and they answered my questions clearly. I had the same experience wh Everyone was helpful and professional. The service was done cleanly and promptly and they answered my questions clearly. I had the same experience when I bought the truck there! More

Great service I had amazing service every time I need my truck worked on they give me a great rental car. They're very friendly . Will definitely come again I had amazing service every time I need my truck worked on they give me a great rental car. They're very friendly . Will definitely come again More

Great Service Great all around service. Jason was friendly and even washed and vacuumed my car for me. The best part was it was free as it was included in the warra Great all around service. Jason was friendly and even washed and vacuumed my car for me. The best part was it was free as it was included in the warranty. More

Awesome Customer service was great! Darby was quick and efficient. She also took her time answering all my questions and even noticed I may have some service Customer service was great! Darby was quick and efficient. She also took her time answering all my questions and even noticed I may have some services I haven't tapped into. She is going to dig in it for me and get back to me. She was wonderful. More

Took too long. They took about 5 hours to check a recall and oil change. Way too long! Way too long! Way too long! Way too long! Way too long! They took about 5 hours to check a recall and oil change. Way too long! Way too long! Way too long! Way too long! Way too long! More

Slow, Sloppy, and practically a crime I purchased a wheel insurance package when I bought my car from the dealership. I then ended up breaking my wheel from a pothole. When I called in the I purchased a wheel insurance package when I bought my car from the dealership. I then ended up breaking my wheel from a pothole. When I called in the dealership they immediately doubted I purchase the insurance. When I finally showed up with the paperwork they said they would help. A week later I get a call that although I had purchased the insurance, they never paid the insurance company. It took them 2 weeks to fix their mistake and order the replacement wheel and tire. A week later, the parts arrived and then were damaged by the technicians when trying to put the tire on the wheel, so, I needed to wait another week. When I finally showed up to get the wheel installed, they said it would take 15 mins on the phone. When I arrived they said it would take 30 minutes. An hour later I finally was able to drive away. The only slight positive was that Jason gave me updates frequently although practically ever update was another mistake on their end. More

Oil Change Basic oil change services. These rates seem to be climbing for such basic service. I'd like to see periodic coupons or something that doesn't hit the Basic oil change services. These rates seem to be climbing for such basic service. I'd like to see periodic coupons or something that doesn't hit the pocket book so hard. More

Great Experience Great Team at NW!!! Always attentive and timely. Have helped us out with recalls and routine service work. Great at reminding us when service is due o Great Team at NW!!! Always attentive and timely. Have helped us out with recalls and routine service work. Great at reminding us when service is due or upcoming. More