Northwest Chevrolet GMC Cadillac of Bellingham - Service Center
Bellingham, WA
1,080 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center
Good service Everyone was very helpful, courteous and prompt. We were told that service would take an hour and it took less time than they estimated. Very friendly Everyone was very helpful, courteous and prompt. We were told that service would take an hour and it took less time than they estimated. Very friendly staff. More
Customer Service at its Finest! Brought our '07 Tahoe in to have a few issues checked out. During the inspection they found front axle seals leaking and checked the differential flui Brought our '07 Tahoe in to have a few issues checked out. During the inspection they found front axle seals leaking and checked the differential fluid. It was almost empty and had metal shavings in it. It wasn't safe to drive in this condition, so I authorized the work. What really bothers me is we've had 6 previous services done at Blade Chevrolet and not once did they notice the the axles leaking or check the differential fluid. The service reports from Blade (that i over payed for) say that all fluids were checked but this is obviously a lie. So now I'm wondering how much Blade really did other than overcharge me. I'm so thankful that I listened to a friend who referred me to Northwest Chevrolet. Jason Vandermolen was the service guy that i worked with and his customer service was unreal. He was one of the best service people I've ever dealt with. I recommend everyone to use Northwest Chevrolet for servicing and to ask for Jason Vandermolen. And anyone looking to purchase a new/used vehicle be sure to ask for Titus in Sales. More
Very poor communication from service department Took my Chevy suburban in for service and this is the last time it will go to this dealership. Communication about the status of repairs was non exist Took my Chevy suburban in for service and this is the last time it will go to this dealership. Communication about the status of repairs was non existent. I had to call on multiple different days to get an update. Then the cost of repairs ended up being ridiculous. Was quoted a number (apparently incorrectly) then when I went to pick my vehicle up the bill was nearly 3 times what I was expecting. Not a good experience and this is the 3rd strike for them in my years going there and I’ll not be back More
gteat Thanks for a great service visit! just filling in the requirement of letters, etc. This has been very enlightening! Looking forward to the next visit Thanks for a great service visit! just filling in the requirement of letters, etc. This has been very enlightening! Looking forward to the next visity. More
Friendly Service Friendly service, concierge service to take you where you need to go while you wait. I was disappointed with the appearance of the car interior, the a Friendly service, concierge service to take you where you need to go while you wait. I was disappointed with the appearance of the car interior, the attention to detail of the vacuuming was unacceptable, the back wasn’t vacuumed at all. I will bring it to their attention at the next scheduled maintenance appointment, attention to the small things is what makes a business great. Overall service was good. Positive attitude, free water, coffee, tea and cookies are nice. More
Did not charge quoted price Got price for job over the phone then when Arrived same exact work increased dramatically in price. Get written quotations if price is of concern to Got price for job over the phone then when Arrived same exact work increased dramatically in price. Get written quotations if price is of concern to you More
Took in for check engine light Check engine light for low vacuum on brakes took right in had it repaired that afternoon Darby was a pleasure to work with car runs great now Check engine light for low vacuum on brakes took right in had it repaired that afternoon Darby was a pleasure to work with car runs great now More
Amazing! Stephanie is the best person to work with ever! She is willing to help out with whatever she can do for you. She is an amazing person I would recommen Stephanie is the best person to work with ever! She is willing to help out with whatever she can do for you. She is an amazing person I would recommend working with her anytime. More
Excellent Service was great and met my expectations. Shuttle service was ready as soon as I arrived and the check in process was efficient. Thank you Service was great and met my expectations. Shuttle service was ready as soon as I arrived and the check in process was efficient. Thank you More
Review I had a great experience from beginning to end. The service department is the best. I was given a ride home and picked up after maintenance was comple I had a great experience from beginning to end. The service department is the best. I was given a ride home and picked up after maintenance was completed. More