Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Great Service Great all around service. Jason was friendly and even washed and vacuumed my car for me. The best part was it was free as it was included in the warra Great all around service. Jason was friendly and even washed and vacuumed my car for me. The best part was it was free as it was included in the warranty. More

Awesome service Jason in service department is amazing in helping take care of my truck I can trust him and all his staff truly in joy the business and will always re Jason in service department is amazing in helping take care of my truck I can trust him and all his staff truly in joy the business and will always return to them More

My had several problems. I was notified by OnStar concerning The Emissions System and the Anti-Lock braking systems. Nw Chevy found the problems and repaired the car replacing several parts that were still under The Emissions System and the Anti-Lock braking systems. Nw Chevy found the problems and repaired the car replacing several parts that were still under warranty. My car is now functioning normally and I am satisfied with their service. More

Took too long. They took about 5 hours to check a recall and oil change. Way too long! Way too long! Way too long! Way too long! Way too long! They took about 5 hours to check a recall and oil change. Way too long! Way too long! Way too long! Way too long! Way too long! More

Service The manager and service team are all very professional. They stepped up and dealt with an issue that was preexisting but out of warranty. They have a The manager and service team are all very professional. They stepped up and dealt with an issue that was preexisting but out of warranty. They have always been helpful. More

I brought my Tahoe in for a recall. My Tahoe needed a software update. I was able to call in and quickly set an appointment for the service and it was completed on time. My Tahoe needed a software update. I was able to call in and quickly set an appointment for the service and it was completed on time. More

Awesome Customer service was great! Darby was quick and efficient. She also took her time answering all my questions and even noticed I may have some service Customer service was great! Darby was quick and efficient. She also took her time answering all my questions and even noticed I may have some services I haven't tapped into. She is going to dig in it for me and get back to me. She was wonderful. More

Oil Change Basic oil change services. These rates seem to be climbing for such basic service. I'd like to see periodic coupons or something that doesn't hit the Basic oil change services. These rates seem to be climbing for such basic service. I'd like to see periodic coupons or something that doesn't hit the pocket book so hard. More

Slow, Sloppy, and practically a crime I purchased a wheel insurance package when I bought my car from the dealership. I then ended up breaking my wheel from a pothole. When I called in the I purchased a wheel insurance package when I bought my car from the dealership. I then ended up breaking my wheel from a pothole. When I called in the dealership they immediately doubted I purchase the insurance. When I finally showed up with the paperwork they said they would help. A week later I get a call that although I had purchased the insurance, they never paid the insurance company. It took them 2 weeks to fix their mistake and order the replacement wheel and tire. A week later, the parts arrived and then were damaged by the technicians when trying to put the tire on the wheel, so, I needed to wait another week. When I finally showed up to get the wheel installed, they said it would take 15 mins on the phone. When I arrived they said it would take 30 minutes. An hour later I finally was able to drive away. The only slight positive was that Jason gave me updates frequently although practically ever update was another mistake on their end. More

Great Experience Great Team at NW!!! Always attentive and timely. Have helped us out with recalls and routine service work. Great at reminding us when service is due o Great Team at NW!!! Always attentive and timely. Have helped us out with recalls and routine service work. Great at reminding us when service is due or upcoming. More