Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Impressed! I just moved to the area and had to get an oil change. The customer service was fabulous at Northwest. Everyone there was so nice and helpful. Thanks I just moved to the area and had to get an oil change. The customer service was fabulous at Northwest. Everyone there was so nice and helpful. Thanks for a great first impression!! More

Good Service and thorough. Service was complete and on time. Review of what was done was well explained. Wait area is well designed, clean and comfortable. Service personnel are Service was complete and on time. Review of what was done was well explained. Wait area is well designed, clean and comfortable. Service personnel are courteous and helpful. Can't ask for anything more! More

Service recall The service department always addresses my concerns and or issues professionally and in a timely fashion. The work has always appeared to have been do The service department always addresses my concerns and or issues professionally and in a timely fashion. The work has always appeared to have been done correctly the first time and Jason has been a great manager to work with on the issues. More

The scheduling was great, the customer service was great and they did a thorough job with the oil change. Darby was very nice. The only concern was how long it took. I was told it would take an hour, but it and they did a thorough job with the oil change. Darby was very nice. The only concern was how long it took. I was told it would take an hour, but it took over an hour and a half. More

Service is much improved from when the dealership was first purchased. Service persons were very good about getting information to me and following up. I was surprised to learn your prices for tires were first purchased. Service persons were very good about getting information to me and following up. I was surprised to learn your prices for tires were comparable to other tire businesses in the community. More

Recalls and front license plate install Over all great service department. Since I just moved here from Florida I need the front plate bracket installed and some recalls completed. Desi an Over all great service department. Since I just moved here from Florida I need the front plate bracket installed and some recalls completed. Desi and Jen were very helpful and offered to give me a ride while i waited for the work to be complete. the jobs took just under 5 hours and that was expected from when I spoke to your people on the phone setting up the appointment. The only thing that did not get completed was the tire pressures. they are sitting at 32 psi and I did not check until I was half way home. since I live over an hour away I did not want to turn around. Over all I will be back because of your outstanding customer service. More

I came to service for a diagnosis and oil change. I was told the diagnosis would be $130 maximum and the oil change $45. My bill was over $200. The recommended services cost estimate was $500 more than tw told the diagnosis would be $130 maximum and the oil change $45. My bill was over $200. The recommended services cost estimate was $500 more than two other garages in town have estimated. More

Great Experence! Darby and the entire Service Team at NW Chevy are fabulous! They continue to exceed in every way to ensure there customers are completely satisficed! Darby and the entire Service Team at NW Chevy are fabulous! They continue to exceed in every way to ensure there customers are completely satisficed! I continue to recommend them every opportunity for service or sales. More

Darby and the staff Rock! I was taken care of without any BS, which is exactly why I will return in the future. I've used this service center for 2 years and don't have any co I was taken care of without any BS, which is exactly why I will return in the future. I've used this service center for 2 years and don't have any complaints. More