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Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Bellingham, WA

4.4
1,080 Reviews

1,080 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

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January 17, 2024

When there were delays (GM strike) or problems, they were dealt with in a professional manner. More

by BDACOSTA40
Recommend Dealer
Yes
Employees Worked With
Sydney Jarvis, Sydney Jarvis
Jan 19, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2024

Sidney is awesome. She saved my day, by going above and beyond. I came into the service department in bad place and she made my day bearable. I cannot thank her enough! More

by paulaparmenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Jarvis
Jan 19, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 17, 2024

Good, friendly, prompt service Service was good, people were friendly, service was complete in a timely manner More

by phyllis.kramer
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Robinson
Jan 19, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2024

Tony was extremely kind, professional , and helpful! He made me feel empowered and valued as a customer. It was probably the best interaction I’ve had in the service department to date (and I’ve always More

by abbyroad14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We're happy you found our staff to be so supportive during your experience here at Northwest Chevrolet Buick GMC Cadillac of Bellingham. We are always more than happy to assist you if anything else comes up. Take care!

January 16, 2024

I was pleased with the ability to fit me in for an oil change and that I didn't have to wait very long. I was disappointed in the fact that I asked to have the DEF level checked and to top it off if need More

by kyle.j.schumann
Recommend Dealer
No
Employees Worked With
Tony Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Robinson
Jan 19, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at 360-733-7997 so we can work towards a resolution.

January 15, 2024

Quick to do the serive work on my truck very pleasant to work with Thanks More

by wincj1
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Robinson
Jan 17, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

January 15, 2024

Sydney did a great job working with extended warranty company to cover the repairs and get them completed quickly. More

by malibu1027
Recommend Dealer
Yes
Employees Worked With
Sydney Jarvis, Sydney Jarvis
Jan 18, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We're happy you found our staff to be so supportive during your experience here at Northwest Chevrolet Buick GMC Cadillac of Bellingham. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2024

All is good. Only shop I've ever used for this truck since I bought new. More

by robp4616
Recommend Dealer
Yes
Jan 18, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 15, 2024

Always courteous and professional personnel. Have had ongoing issues with getting issue resolved and closed. More

by archer0
Recommend Dealer
Yes
Employees Worked With
Emma LaRiviere, Emma LaRiviere
Jan 19, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Northwest Chevrolet Buick GMC Cadillac of Bellingham. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2024

We enjoyed our car buying experience in August, but our service experience was less than great. Took twice as long as expected to do an oil change and diagnostic. More

by Katy.tolles
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Vandermolen
Jan 19, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 590-3530 when you have a chance. Thank you, and we look forward to hearing from you.

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