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Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

Bellingham, WA

4.4
1,079 Reviews

1,079 Reviews of Northwest Chevrolet GMC Cadillac of Bellingham - Service Center

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September 14, 2024

Problem was not fixed. Not feeling confident about their service dept. not Jason’s fault. More

by Ringlerwrites
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Vandermolen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 360-733-7997 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 14, 2024

This is the best experience I have had with a mechanic 10/10 would recommend. More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

September 12, 2024

Service dept is getting bad. never answer phone , calls back days later, if at all .Had car for 4 hours for an oil change. GOING ELESWHERE More

by DUNCAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Vandermolen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Arias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at 360-733-7997 at your earliest convenience to discuss how we can turn your experience into a positive one.

September 07, 2024

Purchase a vehicle from Bellingham Chevy only have to have the service department question maintenance that was needed on the vehicle only waiting for okay for manager. It was an inch and a half of water More

by Jayson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffery Tolsma
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

May not see him but his staff is indicative of his care for people. Thanks More

by elizboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Duling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jen Artim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Mills
Sep 09, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Elizboyd, we're happy you found our staff to be so supportive during your experience here at Northwest Chevrolet GMC Cadillac of Bellingham. We are always more than happy to assist you if anything else comes up. Take care!

September 07, 2024

Sad to say this Untrustworthy and will never purchase here again and will inform public of my experience More

by nursebeckstah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jen Artim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Dorsey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever did my financing and the service dept manager who left me a vm
Sep 09, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at 360-733-7997 at your earliest convenience to discuss how we can turn this experience into a positive one.

September 05, 2024

Dealership is good would have liked to be told not to schedule oil change on line was there for 2 and a half hour for oil change and tire rotation More

by crathjen12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Vandermolen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We really appreciate your feedback! Please contact us at (877) 590-3530 when you have an opportunity, and we will be more than happy to try and turn your experience around.

September 05, 2024

Tony has always been courteous and professional even when he is very busy or something occurs out of his control. More

by ken.roach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony’s supervisor
Sep 07, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We're happy you found our staff to be so supportive during your experience here at Northwest Chevrolet GMC Cadillac of Bellingham. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2024

Great experience! Very efficient and helpful with information. No pressure to do more to my car. More

by kk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2024

I think I found a dealer that I can call home as far as car buying More

by ballewway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

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