Northwest Chevrolet GMC Cadillac of Bellingham

Great Service After spending the summer in the Bellingham/Maple Falls area, we were five days away from leaving on a four-day drive home when the Check Engine light After spending the summer in the Bellingham/Maple Falls area, we were five days away from leaving on a four-day drive home when the Check Engine light came on. Jason Vandermolen and the mechanics spent two days diagnosing and fixing the problems, and we were able to leave with the peace of mind knowing we would be safe. Thank you! More

Our first dealership vechile purchase This was our first time getting a vehicle from a dealership. Johnny Bloxom is a hard worker and helped us get into a vehicle suitable for our family n This was our first time getting a vehicle from a dealership. Johnny Bloxom is a hard worker and helped us get into a vehicle suitable for our family needs. Kudos to him for helping us. On the other hand it was a bit overwhelming that the dealership itself wanted us to sign our loan agreement at the lot instead of with our banker. More

The Best Service Dept. & Service Advisors in WA. Both Jason Vandermolen and Chris Hosmer are The Best Service Advisors I have ever had!! They both went above and beyond for 2008 Chevrolet Avalanche Both Jason Vandermolen and Chris Hosmer are The Best Service Advisors I have ever had!! They both went above and beyond for 2008 Chevrolet Avalanche LT. Jason spent a ton of hours getting and making sure that my Used Auto Warranty would pay for My Avalanche to get a whole New 5.3 L. V8 Vortec Engine and the warranty policy pay for it.. :) Thank God for both of them.. They helped relieve a lot stress on my mind!! They and the Whole NW Chevrolet GMC Cadillac Service Department Are # 1 in my Book!!! Also want to say Thank You to there Service Manager for cutting me a break on the Rental Car.. From A Very Satisfied Customer, O.S. - Bonney Lake,WA . More

Took my f150 in to have repairs done Everyone in the service center are very friendly and I'm very happy with the customer service I have been giving.I will tell everyone how this place i Everyone in the service center are very friendly and I'm very happy with the customer service I have been giving.I will tell everyone how this place is. More

Amazing customer service My truck broke down while in Canada on a holiday weekend. I called the dealership and let them know what had happened, Mike worked extra hard to find My truck broke down while in Canada on a holiday weekend. I called the dealership and let them know what had happened, Mike worked extra hard to find a way to get my family home and tried everything he could. With it being a holiday he had no options other then to have one of his employees come up to Canada to pick us up. They sent a really nice young man named Dylan to get us and even gave us their complimentary car to use until my truck was fixed. Fast forward to today Wednesday, Mike was going to find a way to go up to Canada and get my truck himself. They paid for the truck to get fixed up in Canada and were even willing to go get it for me. This is beyond amazing customer services I would recommend this company to anyone they truly are the best. Thank you Mike and Dylan you made this stressful time better. More

I also happy II was ready for a new vehicle and decided to visit NW Chevy. Mark the sales representative immediately came over and introduced himself to me. I had II was ready for a new vehicle and decided to visit NW Chevy. Mark the sales representative immediately came over and introduced himself to me. I had the car I was interested in and we took her for a test drive. Mark was so down to earth, not the typical CAR SALESMAN. After the ride we returned to the dealership and I filled out a brief app and 20 minutes later, I was in my new ride. Mark went far beyond my expectations, helping me with transferring my belongings to my new car. OK, well that was easy. That's not where the story ends. Three days later, Michael in finance manager contacted me to inform me that he was able to get me a better interest rate and reduce my payment by 100.00 dollars! WOW! That has never happened to me before; Mike did not stop working for me! Thank you NW Team! -DM More

Appointments don't matter. The rudest Service writer I have ever encountered. After driving over an hour to get there, we were told that they couldn't find our appointment that The rudest Service writer I have ever encountered. After driving over an hour to get there, we were told that they couldn't find our appointment that we had scheduled 6 days prior to fix a seat that was falling apart and to have a 15000 mile Oil Change. In addition we had a service notice from Buick that needed to be addressed. When we called to set this up, the bulletin number was confirmed so that the proper parts could be on hand for the repair. We were told that this was a bad day to just be showing up with out an appointment and were treated like the whole episode was an inconvenience for them. Plus the service writer kept shaking his head and intimating that we had made the whole thing up. THIS DEALERSHIP HAS LOST US FOR GOOD. (but they surely won't care). More