Northwest Chevrolet GMC Cadillac of Bellingham

Talking with Johnny and dealing with Johnny was great. When we arrived, he had a truck out for us that we originally called about. However I gave the overall rating 3 stars instead of 5 because the truck When we arrived, he had a truck out for us that we originally called about. However I gave the overall rating 3 stars instead of 5 because the truck they had in the ad was different than the actual truck that was for sale at the sale price. I felt a little misled at that point. There was a small disclaimer on the picture that said the actual truck may vary from the pictured truck. Anyway, not a big deal. Johnny had to hand us over to Dave from the time we arrived because he had 2 earlier customers that he was still dealing with. Again that was no problem. Dave was nice and he was attentive, however when we picked out the vehicle we wanted, it was like pulling teeth to get real numbers. I had a pre-approval from my bank with the rate and terms already confirmed and when Dave presented me the first run at the numbers he did not have my rate and term correct on the paperwork. He said that was just a minor detail, but that our payments would not be much different then what he was showing. After shopping all day, I was not in the mood for number games and let him know that. Anyway, after it was all said and done we did get the vehicle and so far the vehicle is great. Dave did go back and correct the numbers to match our pre-approval letter. And it did effect the bottom line. It would be a lot easier if the buyer could get closer to actual numbers right from the start instead of going back and forth for hours. That part I did not appreciate. After dealing with several dealerships, I will say that they did have the most selection and they were very attentive to our needs. More

I have bought three cars Northwest Chevrolet in two years, Johnny has been my salesman for the last two. He is a salesman who is very knowledgeable from his extensive experience in the automotive indu years, Johnny has been my salesman for the last two. He is a salesman who is very knowledgeable from his extensive experience in the automotive industry. He makes the buying process as quick and easy as possible, just let him know what your goal is they will determine what is feasible and what your options are. I was pretty upside down in a vehicle I hated and now driving a 2020 Colorado I love. Thank you Johnny, thank you Kelly Queen for explaining everything and making the finance experience painless and enjoyable. Highly recommend Northwest Chevrolet and happy to be a part of their Chevy driving family. More

Always friendly and communicative. Estimated pick times after service are always on time or sooner. My truck is washed and vacuumed when finished being worked on. after service are always on time or sooner. My truck is washed and vacuumed when finished being worked on. More

Service was great! Everyone was professional & friendly. Darby was super nice and I was able to get in and out without any additional charges. Ty Darby was super nice and I was able to get in and out without any additional charges. Ty More

oil change my wait was what I was told, always good service and always appreciate Darby. New needed maintenance items were noted so will return soon for addition my wait was what I was told, always good service and always appreciate Darby. New needed maintenance items were noted so will return soon for additional service. More

Oil change Great service, friendly as always. Nice that they have rearranged the furniture for social distancing. Not quite sure why I have to enter a 25 word mi Great service, friendly as always. Nice that they have rearranged the furniture for social distancing. Not quite sure why I have to enter a 25 word minimum in this review, however. More

The service was excellent The car was amazing Johnny Bloxom was super professional my experience was great I'm super happy with the car that I bought grateful for the experience Bloxom was super professional my experience was great I'm super happy with the car that I bought grateful for the experience More

Friendly, professional, and supportive staff made my buying experience excellent. They made me feel heard, and worked hard to fulfill my expectations. I would highly recommend them. buying experience excellent. They made me feel heard, and worked hard to fulfill my expectations. I would highly recommend them. More

Oil change Brought in for oil change and recall. Everyone friendly and plenty of room for the 4 of us to wait. They forgot to add DEF but gave us a full jug of i Brought in for oil change and recall. Everyone friendly and plenty of room for the 4 of us to wait. They forgot to add DEF but gave us a full jug of it later. They even found my wife’s earring and called us about it. Thanks! More

Warranty work I had a recall warranty and CPO warranty work done on my vehicle. Done to my satisfaction. There were also made recommendations for future visits. T I had a recall warranty and CPO warranty work done on my vehicle. Done to my satisfaction. There were also made recommendations for future visits. Thank you! More