
Northwest Chevrolet GMC Cadillac of Bellingham
Bellingham, WA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Courteous and professional service They also took care of a recall for my car at the same visit, that saved me an extra trip in. I was very pleased with the service. They also took care of a recall for my car at the same visit, that saved me an extra trip in. I was very pleased with the service. More
Service parts sales fantastic dealership they’ve always taking care of my /service needs 89,000 miles on my 2017 Silverado they keep it running in good shape I’m very happy with the product very happy with taking care of my /service needs 89,000 miles on my 2017 Silverado they keep it running in good shape I’m very happy with the product very happy with the staff they care about their customers More
Customer Service? I think NOT! The web appointment service does not carry over to the actual service advisors? Therefore, after waiting for 2.5 hours for an oil change and tire rot The web appointment service does not carry over to the actual service advisors? Therefore, after waiting for 2.5 hours for an oil change and tire rotation only to be told the tire rotation was not done, and having to wait for additional 45 minutes? Also, they used to provide complimentary =car wash and vacuum services? After almost a 4 hour wait, we finally got our vehicle, hoping to see it had been washed and vacuumed....well, it was very disappointing to see neither of these services was complete, we were not even asked if we wanted them? Why go to the dealer if you can get the same services at a different business for much lower cost and much less waiting time? More
Always polite and eager to make the customer feel heard and get the job done right the first time. Even when special parts are required arrangements are always made to have them available when service is p and get the job done right the first time. Even when special parts are required arrangements are always made to have them available when service is performed. Best service staff! More
Service was done on time and professionally. The staff was accommodating and friendly. Communication was detailed and helpful. Have used them for years and will continue to do so. Thanks. was accommodating and friendly. Communication was detailed and helpful. Have used them for years and will continue to do so. Thanks. More
Out of Warranty Issue Resolved Had an expensive out of warranty issue on our Buick encore. Jason Vandermolen was super in helping us get the issue resolved in a timely manner. Had an expensive out of warranty issue on our Buick encore. Jason Vandermolen was super in helping us get the issue resolved in a timely manner. More
lifetime oil service plan I purchase the lifetime oil and filter service when I bought my 2012 Chevy cruze which was purchased new at this dealership, the service seems to g I purchase the lifetime oil and filter service when I bought my 2012 Chevy cruze which was purchased new at this dealership, the service seems to go well they scheduled me in and got my car in and out in good time. I have had some bad experiences here in the past and don't trust there service department at all unfortunately. although there is new ownership since that happened and maybe they will earn my respect better than the last ownership but I am skeptical. once bitten twice shy but for now with past experiences I will keep my repairs and do them on my own. On a note about other services needed after my oil change I chuckle at the recommendations of things recommended but your pricing is way high for someone like myself that does his own maintenance I usually am shell shocked at the prices quoted to people for small maintenance items for example a license plate bulb replacement for $36.00 wow really ? I sometimes would love to share my bad experiences to the new owner so my bad experience can be used to save other customers from getting taken or have bad feeling when I go there. I am an avid Chevy fan altogether and it sucks I cant talk good about a Chevy dealership due to past experiences here. Keep in mind this note doesn't reflect on the current service staff they seem very nice and helpful. Sincerely... Mert Thayer More
Sansom did a great job The process was simple and quick. No haggling and no wasted time. That's it. That's it. That's it. That's it. That's it. That's it. That's it. The process was simple and quick. No haggling and no wasted time. That's it. That's it. That's it. That's it. That's it. That's it. That's it. More
Friendliest Team. Outstanding customer service. And quick turn around, very helpful. I was worried I would be at the dealership all day. But I was in and out in less than 3 hours. Thank you for making my fir turn around, very helpful. I was worried I would be at the dealership all day. But I was in and out in less than 3 hours. Thank you for making my first car purchase a great experience. More
Great communication always kept in touch with me answered all my questions. Very nice and helpful. Made it possible for me to own the car of my dreams! Thank you to all the Northwest of Bellingham family! all my questions. Very nice and helpful. Made it possible for me to own the car of my dreams! Thank you to all the Northwest of Bellingham family! More