Northwest Chevrolet GMC Cadillac of Bellingham

warrant work I appreciate getting the loaner car while my truck was getting warranty work done. Darby & the entire NW Chev staff were professional and courteous as I appreciate getting the loaner car while my truck was getting warranty work done. Darby & the entire NW Chev staff were professional and courteous as always. More

Very helpful, taking Covid seriously which I highly respect. Jason is always helpful and the whole staff just works hard to make your day easy. Thanks team! respect. Jason is always helpful and the whole staff just works hard to make your day easy. Thanks team! More

AMAZING STAFF GREAT SELECTION NEVER HAD A BETTER CAR BUYING EXPERIENCE. EXCEEDED MY EXPATATIONS BEYOND MEASURE !!! I BOUF GHT MY 1ST NEW CAR EVER AND THEY ALL MADE IT AN AMAZING EXPERIENCE. THEY REA BUYING EXPERIENCE. EXCEEDED MY EXPATATIONS BEYOND MEASURE !!! I BOUF GHT MY 1ST NEW CAR EVER AND THEY ALL MADE IT AN AMAZING EXPERIENCE. THEY REALLY DO THIER UTMOAT TO MAKE SURE YOU ARE HAPPY More

On time and complete We returned to the dealership with our 'other car', a 2014 Volt and received the same super service and personable attention as we had with our Cadill We returned to the dealership with our 'other car', a 2014 Volt and received the same super service and personable attention as we had with our Cadillac the prior week. As this was a 30,000 mile service, the list of recommended proceedures was extensive, but they were performed on time and at the estimated cost. More

They went absolutely above and beyond in communication, great phone calls, super thorough, took detailed videos. Went above and beyond in service, delivering for me at no extra cost with an 8 hour round tr great phone calls, super thorough, took detailed videos. Went above and beyond in service, delivering for me at no extra cost with an 8 hour round trip. Every person I interacted with was understanding and thoughtful. Very impressed with how they make things happen. They will take care of you and anything you need. Johnny and Dominick especially get 2 thumbs up. 5 stars for sure. More

The dealership and service department were nice but my experience with my service advisor wasn’t great. I showed up for the 12:15 time slot and went to go wait in the waiting room. Later I was informed by experience with my service advisor wasn’t great. I showed up for the 12:15 time slot and went to go wait in the waiting room. Later I was informed by my service advisor for future reference that while he knew it was easy to schedule online, it wasn’t a great time slot to choose because the techs were usually going to lunch and then he asked if I was ok with it taking maybe an hour or two for the oil change. I said yes and he said he would go see if he could find someone. Why is that time even on the schedule if the techs aren’t there and ready to do it? He also informed me of some services my car would need because of its mileage that would total another $600-$700 and probably more time waiting there. I informed him I wasn’t going to have those done that afternoon and I got the blankest look ever, kinda like I maybe inconvenienced or annoyed someone. I paid for my oil change via the message I got on my phone and when my service advisor came to talk to me the next time he told me “I followed orders well”, I’m not sure what else he was referring to besides me paying when the message said to pay through it but it was still kind of a strange thing to say to a customer. More

Friendly, knowledgeable, and will re check work if not satisfied. Explained any issues, clarified, and what's to come. Been coming here for 6 years and will continue to do so. satisfied. Explained any issues, clarified, and what's to come. Been coming here for 6 years and will continue to do so. More

Sanson Lo really went out of his way to help me out, and he was always available. He helped me get the car I wanted at the price I wanted faster than I thought possible. he was always available. He helped me get the car I wanted at the price I wanted faster than I thought possible. More

Great choices and boy I have a sweet looking truck. I’m so happy. I can do everything I wanted to in my Colorado! HAPPY so happy. I can do everything I wanted to in my Colorado! HAPPY More