Northwest Chevrolet GMC Cadillac of Bellingham

Darby Monroe is great to work with when servicing our Yukon. We appreciate her help and responsiveness. Thank you for making it easy to service our vehicle. Yukon. We appreciate her help and responsiveness. Thank you for making it easy to service our vehicle. More

I had an excellent time buying my new car.Mr. Lo was I had an excellent time buying my new car. Mr. Lo was very helpful and made me feel very comfortable. Will refer others to NW Chevy I had an excellent time buying my new car. Mr. Lo was very helpful and made me feel very comfortable. Will refer others to NW Chevy More

Staff was professional and the warranty service provided was prompt. Staff provided a status update when the service was going to be delayed by performing additional warranty repairs. That was really apprec was prompt. Staff provided a status update when the service was going to be delayed by performing additional warranty repairs. That was really appreciated. When service was completed, they washed my vehicle. Thank you! More

Excellent service. Was able to get me in right away and quickly diagnosed the issue. Made the experience pain free. I definitely recommend. Will be a return customer! quickly diagnosed the issue. Made the experience pain free. I definitely recommend. Will be a return customer! More

Over all happy with the truck. I purchased the extended warranty, though I was skeptical at first, but changed my mind when the finance guy told me that it covered EVERYTHING. I said, "yeah, but probably warranty, though I was skeptical at first, but changed my mind when the finance guy told me that it covered EVERYTHING. I said, "yeah, but probably not shocks and stuff," knowing that warranties are tricky and expensive things. He replied, "no, everything from windshield wipers to wheels, except for tires & brakes." Foolishly I trusted his word (which he subsequently denied saying at all), and found out the hard way when I needed the shocks replaced within a few months. The manager there was kind enough to pay 50% for the shocks since there was the "misunderstanding." I felt OK at that point and have had other warranty work done subsequently that was covered. Recently I discovered a leak in the cab of the truck and brought it in for service. They discovered that the water was coming in through the third brake light and called the warranty company... Naturally the warranty company said that the parts and labor were not covered under my warranty. Again, shame on me for not reading the fine print of my warranty, but I'm frustrated and disgusted that I was so blatantly mislead. I am highly doubtful that I will ever purchase a vehicle from Northwest Chevy in Bellingham in the future. More

First time here. Took a little longer than expected but understand it wasn’t the fault of the dealership as employee was ill and called in. understand it wasn’t the fault of the dealership as employee was ill and called in. More

I arrived with a reoccurring transmission issue, to say the least on this particular day a very stressful and inconvenient event. Jason provided accurate and exceptional service, a rare quality in today's the least on this particular day a very stressful and inconvenient event. Jason provided accurate and exceptional service, a rare quality in today's fast moving dealership environment More

Ty Davis went above and beyond her job duties to make things right! She is a true asset to the company and her willingness to do what it takes is very much appreciated. Darby is a Rockstar too! things right! She is a true asset to the company and her willingness to do what it takes is very much appreciated. Darby is a Rockstar too! More

The Service Department took great care of our vehicle while it was there. Thank you to Emma Lariviere, Steve Bowthorpe and Mike Bowthorpe for going above and beyond to make sure everything was taken car while it was there. Thank you to Emma Lariviere, Steve Bowthorpe and Mike Bowthorpe for going above and beyond to make sure everything was taken care of properly, professionally and all done in a safe and friendly environment! More

Buying a car here was wonderful and each person I worked with was so helpful and wonderful. I would recommend this dealership to all my family and friends with was so helpful and wonderful. I would recommend this dealership to all my family and friends More