Northwest Chevrolet GMC Cadillac of Bellingham

This was my second visit to get a trailer hitch installed, which I thought would be simple. The first time it was not started nor completed b/c I had also asked to have the AC/heater system looked installed, which I thought would be simple. The first time it was not started nor completed b/c I had also asked to have the AC/heater system looked at. I was told they always do diagnosis first and GM computers were down. Service advisor (female) was reiterating how hard it is to diagnose EVs, saying they may need to keep our vehicle for days. Her demeanor was super negative and it was like she had a distinct bias against EVs - it was very off-putting after buying a brand new EV from this dealership (we actually really like our Blazer EV). My husband works in automotive and he is adamant that EVs are actually less complex to work on and she is overstating how ‘hard’ it is. Very annoying experience. Pickup from another advisor was pleasant. More

Excellent representatives and services. Would recommend them to anyone. Xavier is a fantastic owner. Would not change Would recommend them to anyone. Xavier is a fantastic owner. Would not change More

Jen was very professional and definitely knew her buisness. I will definitely refer her to my friends that own Chevrolets. buisness. I will definitely refer her to my friends that own Chevrolets. More

Everything was good. Tony helped me. No problems. Used my coupons to save money on service. Tony helped me. No problems. Used my coupons to save money on service. More

I had a great sales experience with NW Chevrolet on June 16. Darryl Jones met with me to test drive a pre owned Buick Encore GX. That wasn’t the car for me and I asked for other suggestions. He found a 2 16. Darryl Jones met with me to test drive a pre owned Buick Encore GX. That wasn’t the car for me and I asked for other suggestions. He found a 2024 GMC Terrain that had numerous financial incentives. We test drove that car and decided that was the car for me. After the paperwork and closing process was complete, he sat in my car and helped get it all set up including the app on my phone. Really enjoyed my experience yesterday and Darryl helped make it that way. More

Josh did a great job showing me vehicles that fit into my needs and I now have the perfect car that was within my budget and was able to even get my boyfriend into a new vehicle as well! needs and I now have the perfect car that was within my budget and was able to even get my boyfriend into a new vehicle as well! More

Great service, I was satisfied with the care of my car and I am happy and will return. and I am happy and will return. More

100%. Jason did agreat job. Got usvib quickly. And returned the car the next day! Jason did agreat job. Got usvib quickly. And returned the car the next day! More

Dealing with Jason Vandermolen in service was a pleasurable experience. He was very professional and communicated well regarding the process. He resolved an issue we had at the end that made me fee pleasurable experience. He was very professional and communicated well regarding the process. He resolved an issue we had at the end that made me feel that my opinion matters as a customer and I’ll definitely be bringing my truck back for future service checks and repairs. I also used the courtesy shuttle service NW Chevrolet provided for the first time. The driver Steve was very safe, professional and was an added bonus to my service experience. Brad Petersen Bellingham WA More

the service center does a good job when we need service work done the service center get the vehicle in right away. work done the service center get the vehicle in right away. More