Northwest Autohub
Mount Vernon, WA
Filter Reviews by Keyword
By Type
Showing 19 reviews
Albby was really nice to work with! !! I got a car from a place in Burlington and the motor went out after a week. They didn’t do anything to help me but Albby let me trade it in to get !! I got a car from a place in Burlington and the motor went out after a week. They didn’t do anything to help me but Albby let me trade it in to get a different car. Thank you so much for helping me! More
Jany and the crew at this dealership were attentive and understanding, I would recommend people that are in the market to stop by and let them take care of you understanding, I would recommend people that are in the market to stop by and let them take care of you More
Jany and the crew at Northwest AutoHub do a great job of listening to the wants and needs of their customers, based off of my experience they will do everything in their power to help listening to the wants and needs of their customers, based off of my experience they will do everything in their power to help More
CAUTION: Salesmen were friendly both Kam and Jany. Gave an easy pleasant experience. Old bald head manager was very rude with his demeanor criticizing me for not wanting any of their add ons or 3rd pa Gave an easy pleasant experience. Old bald head manager was very rude with his demeanor criticizing me for not wanting any of their add ons or 3rd party warranty. TRADE INS BEWARE!!! Gave me an offer $8k and extremely lowballed me, I fell into their trap telling me my car was worth $8k due to there being a weird problem they assumed. I love the car I’m in right now, but I did get swindle as they listed my trade in to $19k. The cars they sell are very good, but the way they handle getting profits is very sketchy. Just know that you’re most likely going to pay more for the car than you were anticipating. Very shady business.. BUYERS BEWARE!!Make sure to not buy any of their protection addons and negotiate their fees! 3rd party warranty is there to make money off of you! Not help you as there is always an excuse More
Liars and Thieves! Traded in my truck with all my keys with it and I arranged to pick them up when repairs on my new truck were completed. They lost my keys and are now blowing me off completely and ref with it and I arranged to pick them up when repairs on my new truck were completed. They lost my keys and are now blowing me off completely and refuse to respond to any further communication. Somebody at the dealership has all my keys to all my vehicles and home along with personal information and home address. I asked them to pay to rekey everything and that’s when all communication stopped. There is no bigger breach of security than this. Do not buy from them. More
I was online just looking for vehicles but didn't know exactly what i wanted or what i would get approved for, i called explained my situation & told me to stop by in they will be able to help me. When i exactly what i wanted or what i would get approved for, i called explained my situation & told me to stop by in they will be able to help me. When i got there Luis was there to help me out! I just wanted to look to see what they have and to see what my options would be with no intensions on buying a vehicle yet. We we ended up finding & purchasing a vehicle that fit my family, good monthly payment & a wonderful car driving away that same day i walked in. Thank you Luis for helping me out & having excellent customer service!!! I will for sure be going back & for sure would recommend NorthWest AutoHub Mount Vernon WA!!!! 100% the best experience ever without feeling pressured into buying a vehicle!! Thank you again Luis & team for the excellent experience!!! More
Great experience, and a good trade in value for my vehicle and I love my new ride, awesome Salesman and he was very helpful thanks JR Meehan vehicle and I love my new ride, awesome Salesman and he was very helpful thanks JR Meehan More