Northway Toyota

Quick and friendly It’s the first dealership I’ve ever been to where they tell you what you need and what you don’t need ,They don’t try to rip you off.probably the only It’s the first dealership I’ve ever been to where they tell you what you need and what you don’t need ,They don’t try to rip you off.probably the only Toyota dealership where a tire rotation and oil change end up as a tire rotation and oil change,and forty five minutes.thanx again More

Exceptional Experience This is the second time I leased a car from Northway Toyota in Latham, NY. Janine Hoogeveen was my Sales Consultant and she made the whole experience This is the second time I leased a car from Northway Toyota in Latham, NY. Janine Hoogeveen was my Sales Consultant and she made the whole experience so easy. She found the Corolla I wanted in a few days and the car feels wonderful. I highly recommend Northway Toyota and especially Janine for anyone looking into purchasing or leasing a car. More

Glad we went there. The sales personal were very cooperative. They were willing to hear us out and then carefully explain how things work. Awesome young man Tony, was pat The sales personal were very cooperative. They were willing to hear us out and then carefully explain how things work. Awesome young man Tony, was patience itself and professional. We got everything we needed and even picked up the car the same day we bought it. I am glad we went there. The car really is what we needed More

Great service as always Always a pleasure dealing with Northway. Latest visit was for scheduled maintenance and inspection; between the greeting from the always-cheery Wil Ba Always a pleasure dealing with Northway. Latest visit was for scheduled maintenance and inspection; between the greeting from the always-cheery Wil Baez to very quick turnaround, just a walk in the park getting what was needed, done. More

Great, Fast, Friendly Service! My experiences at Northway Toyota have been nothing but positive. The service representatives are friendly, professional, and want to make sure you a My experiences at Northway Toyota have been nothing but positive. The service representatives are friendly, professional, and want to make sure you are satisfied with your overall experience. No one will "talk down" to you, and everyone works to make sure you receive quality service (and if you choose to wait for your vehicle, it is done in an efficient manner)! More

Great service Lou is great, always helpful. We have been coming here for over 20 years, great service! Always quick and Lou always tells us the details of our bill Lou is great, always helpful. We have been coming here for over 20 years, great service! Always quick and Lou always tells us the details of our bill. More

excellent The woman at the service desk is always professional, friendly, and helpful! The quality of service has thus far been satisfactory and is accomplished The woman at the service desk is always professional, friendly, and helpful! The quality of service has thus far been satisfactory and is accomplished in a timely fashion. More

Professional, courteous, fair This dealership has always been professional, honest and fair and always has worked with me. And the service department has always been the best on This dealership has always been professional, honest and fair and always has worked with me. And the service department has always been the best one I’ve been to in the area . More

Fast and Courteous I arrived early and they took me right in. They are always so accommodating and friendly. I am so glad I decided to purchase a Toyota from this deal I arrived early and they took me right in. They are always so accommodating and friendly. I am so glad I decided to purchase a Toyota from this dealer. More

Oil Change Robery I had a worst experience with the service department. I called service departed to get a quote on oil change, Louis told me that my 2011 RAV4 takes sy I had a worst experience with the service department. I called service departed to get a quote on oil change, Louis told me that my 2011 RAV4 takes synthetic oil and it will cost me about $65. I went the dealership and got the oil change, but when I got to the car I realized that they did the normal oil change instead of synthetic. When I complained to them they said that they never told me about the synthetic oil change, even service manager supported his employee. I complained to Toyota of America but to no avail. I guess I have to find another dealer and this time have them quote me on paper before any work to my car. Best of luck to all who still wants to go to Northway Toyota. More