
Northway Toyota
Latham, NY
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I really liked laura. She was easy to work with and talk to. She was also very sweet. The day I recieved my car it was my birthday which she remembered and even bought ballons for me. I'd recommend her to a to. She was also very sweet. The day I recieved my car it was my birthday which she remembered and even bought ballons for me. I'd recommend her to anyone and if I ever plan on getting another car, which is very likely, I will definatly go to her.: ) More
Both Kevon and Greg were extremely helpful while working with me to select a new car. They were ready and willing to answer any question I asked and to accommodate my schedule. I would highly recommend No with me to select a new car. They were ready and willing to answer any question I asked and to accommodate my schedule. I would highly recommend Northway Toyota to anyone. More
I had a great experience with Northway toyota dealership. I am excited for having purchased a new vehicle at a great price and look forward to another one in the future. Thanks for all your help and for maki I am excited for having purchased a new vehicle at a great price and look forward to another one in the future. Thanks for all your help and for making the process easy. More
This dealership is very courteous and professional. They take the utmost care in their customers and will go out of their way to ensure a positive experience. All of the service advisors are always positiv take the utmost care in their customers and will go out of their way to ensure a positive experience. All of the service advisors are always positive and willing to go that extra mile. They always want to ensure you understand the work that was performed on Your vehicle. More
We purchased a certified used Rav4 from Bill because he listened to what we wanted (V6), gave us several options from what the dealership had available, and then let us decide on a vehicle after a test-dri listened to what we wanted (V6), gave us several options from what the dealership had available, and then let us decide on a vehicle after a test-drive. He took care of making all the arrangements to have the necessary body work done including providing a rental car while it was in the body shop. Travis made the vehicle look like new! Overall, a great experience with both the purchase and body shop. Everyone at the dealership was friendly and helpful. We've had the Rav4 for about a month and love the vehicle. We will definitely go back to Northway Toyota to purchase another vehicle. More
The whole team at Northway Toyota was efficient, organized and did a great job when my car needed body work after an accident. I recommend this dealership's body shop. organized and did a great job when my car needed body work after an accident. I recommend this dealership's body shop. More
Great dealer to work with. Made appointmens at my convenience, took me in on time and kep me only long enough for the necessary work to be done. Courteous, friendly, and knowledgeable staff. convenience, took me in on time and kep me only long enough for the necessary work to be done. Courteous, friendly, and knowledgeable staff. More
Laura made what can be a stressful time fun. Her pressure free attitude made the experience much easier. It didn't take her long to see exactly what I wanted. The day I was there the telephones and computers free attitude made the experience much easier. It didn't take her long to see exactly what I wanted. The day I was there the telephones and computers were down and everyone, especially Laura, just went with the flow. More
I have been dealing with Northway Toyota services for over 10 years with my used Toyota Corolla 1999 I had obtained from my daughter. My experience with them has been friendly and cordial and their ser over 10 years with my used Toyota Corolla 1999 I had obtained from my daughter. My experience with them has been friendly and cordial and their service area has been particularly prompt and thorough in explaining what needed to be done and the various options. So when it came to my buying a new car (I really wanted to get another Corolla) I wanted to give Northway Toyota first dibbs. Mark Evers was the Northway Toyota my sales rep; his professionalism and friendliness were impeccable and sincere. He made me feel welcome and gave me his full attention. I felt well taken care of and was able to finalize in two sessions together. He is a wonderful asset to a wonderful dealership and deserves special kudos from the management. I hope my alliance with Northway Toyota continues for many yeas to come. More
Mr. and Mrs. Hoogeveen and the financial advisor I met with took the time to listen to what my needs were during my lease buyout. They then went out of their way to not only accommodate my needs by provid with took the time to listen to what my needs were during my lease buyout. They then went out of their way to not only accommodate my needs by providing me with the same exact payments I had during my lease, but they were able to work in an extended warranty, GAP insurance, and I received 3 oil changes. I was introduced to the service and body shop personnel as if I had just bought a brand new vehicle and received new plate covers for my license plates. I will return to this dealership and hope to deal with Bill and his wife again when it comes time for me to trade in what is now MY car. More