
Northtowne Volkswagen
Kansas City, MO

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521 Reviews of Northtowne Volkswagen
I took a break from my "honey do" list and found myself driving onto the lot at Northtowne VW. I met the affable Trey Hubbard and began to list my specific requirements for a used car. Tre found myself driving onto the lot at Northtowne VW. I met the affable Trey Hubbard and began to list my specific requirements for a used car. Trey was extremely professional, humorous, and informative. After the looking at several models and what seemed like a non scripted test drive, I was ready to make my purchase. Trey marshaled me through the paperwork process, sent the car off to be prepped, and gave me a brief tour of the dealership. During my waiting period, I had another positive encounter with Henry Lomax. Mr. Lomax gave another set of reasons to feel comfortable about doing business with Northtowne VW and Trey Hubbard. Lynn Gronniger and her professional style made the property transfer documentation process a breeze. I recommend Northtowne VW solely based on the strength of the people I met while there. More
Didi was incredible to work with. He was so knowledgable about the Jetta we test driving and made us feel at ease. He is a gem and I would love to do business with him again. I definitely recommended him about the Jetta we test driving and made us feel at ease. He is a gem and I would love to do business with him again. I definitely recommended him and this dealership to my friends and family. This is the first time I've actually had FUN buying a car. Thank you Didi for making this an awesome experience for my husband and I. More
Didi has put my family in just about every car we have owned so far since 1988. Professionalism is top drawer, customer service is better than you will find anywhere else and knowledge of vehicles old and owned so far since 1988. Professionalism is top drawer, customer service is better than you will find anywhere else and knowledge of vehicles old and new is remarkable because Didi has a passion for what he does and a committment to you, the customer and to the VW brand and it shows. He makes buying a car enjoyable and that your concerns are taken care of. He is always available even after you have left the dealership. I wouldn't go anywhere else to buy a car. Didi is #1! More
Helen did a fantastic job of working with us on the 2011 Volkswagen Golf we purchased. She made the process very easy with no pressure. Thanks so much Helen! Volkswagen Golf we purchased. She made the process very easy with no pressure. Thanks so much Helen! More
Low pressure and awesome service; Mike Maher let me drive 4 cars and gave me time to look over all the options, once I was ready to purchase it went quickly. I love my new car. 4 cars and gave me time to look over all the options, once I was ready to purchase it went quickly. I love my new car. More
Russ runs a good group of folks here. Henry and Helen were very helpful in our used car purchase. They helped us find the "one" and then take it to our independent mechanic to check it out. Once we mad were very helpful in our used car purchase. They helped us find the "one" and then take it to our independent mechanic to check it out. Once we made the purchase, Lynn made the paperwork sail along quickly and smoothly. What an enjoyable experience. More
I had a wonderful experience at Northtowne VW. Trey made buying a car very easy and never made me feel like I was getting pushed around. After looking at his recommended cars it was hard for me to make a de buying a car very easy and never made me feel like I was getting pushed around. After looking at his recommended cars it was hard for me to make a decision. I went back and forth a few times on which car I wanted and Trey never got annoyed when I changed my mind. I walked in having my heart set on a Jetta, but after a quick test drive I realized it was a little small. He suggested to jump up to a Passet. And it was a wonderful recommandation. I loved the fact that I never had to go back and forth with numbers. After talking to his finance manager he came back with the numbers that would work and never gave me the run around (like a previous dealer). My fiance has a 2012 Camery and I like it, but I absolutely love my 2012 Passet. Thanks Northtowne VW! More
Helen has great customer service skills. When I went to pickup the car, she had the paperwork and car ready to go. I was in and out in less than 30 minutes. pickup the car, she had the paperwork and car ready to go. I was in and out in less than 30 minutes. More
We bought a used AND a new car from Northtowne on the same day! The purchase of both cars was very smooth - no hassles. Easier experience than we have had at other dealerships just buying one car. Didi same day! The purchase of both cars was very smooth - no hassles. Easier experience than we have had at other dealerships just buying one car. Didi Lazarus is great to deal with. He can count on us as repeat customers. We were happy with Northtowne's service from a previous purchase and were not dissappointed this time around. Definitely on our recommendation list for people looking for new and used cars. More