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Northtown Volvo of Buffalo

Williamsville, NY

4.4
88 Reviews

8135 Main Street

Williamsville, NY

14221

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Showing 88 reviews

June 05, 2023

Julian was tremendously helpful. At no point did we feel coerced or rushed into a decision. He took the time to listen to our concerns and acted on them as they came up, even after t More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Cavanaugh
June 05, 2023

From the moment I walked in the door, I felt like a valued customer, yet never felt pressured to buy. Northtown Volvo was my first stop in my car shopping journey, and although I had other cars at othe More

by ML
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel W.
May 26, 2023

Friendly, hospitable environment Courteous employees Went out of their way to make us feel welcome More

by hollows
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Witkin
May 23, 2023

Dan did a great job of seeing all of our needs were met and questions answered. He followed thru promptly where needed. More

by Robert
Recommend Dealer
Yes
Employees Worked With
Dan Witkin
March 29, 2023

The experience was in line with my expectations based on what I was looking for. Certain elements were above average. Definitely, an overall positive one. More

by Ihatethesesurveys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey and Jason
March 28, 2023

Showroom is spectacular - everyone is friendly and helpful. In Sales, both Tod and Russ are very knowledgeable and professional. They are a focused on helping the customer and make the car buying exp More

by jwalsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Mistretta
February 25, 2023

Wonderful experience purchasing my first Volvo from Daniel Witkin. Beautiful dealership with friendly people who make you feel at home. More

by juliedeuble
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Witkin
February 22, 2023

I have to say the service here is absolutely awful. We will not be buying another Volvo because of the horrible service. We dealt with John the service manager and he did not call us back even after w More

by Volvo owner
Recommend Dealer
No
Employees Worked With
John
Feb 23, 2023 -

Northtown Volvo of Buffalo responded

Thank you for this feedback. Good or bad, we take our customers' feedback seriously. We'd like to discuss this with you and be given a chance to restore your faith in us. Please send your contact information to p.fermo@northtownauto.com so that a member of our management team can reach out to you.

January 27, 2023

The all star team in Northtown Volvo’s service department were extremely professional and helpful. More

by scraps-ocelots-0f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
(01/26/23 morning crew)
January 27, 2023

I am happy with Northtown Volvo, l always get good service and l will use them again More

by lamabates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
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