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Northtown Subaru

Amherst, NY

4.9
519 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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519 Reviews of Northtown Subaru

April 22, 2025

I had a very good experience at Northtown Subaru. .The management and salesman were great and worked with me unlike the the first dealer I went to..Highly recommended and love my outback!! More

by evilgrinner1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Apr 22, 2025 -

Northtown Subaru responded

Hi! Thank you for sharing your positive experience with us at Northtown Subaru! We're delighted to hear that our team provided the service you were looking for. Enjoy your Subaru Outback!

April 22, 2025

From my purchase in 2021 of a Forester fully loaded I have been more than completely satisfied with everything … sales, performance, technology, and service. The entire team of all departments are great. More

by Toula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherrie, Bill, Andy
Apr 22, 2025 -

Northtown Subaru responded

Toula, it's fantastic to hear that you've had such a positive experience with your Forester and the team at Northtown Subaru! We're delighted to know we've consistently met your expectations. Thank you for choosing us as your go-to dealership!

April 22, 2025

Everyone at the service department was pleasant but when I left after my oil change, I discovered my hood wasn’t latched as indicated by an icon on the dash. Also, my first oil change was on Thursday & on t More

by dudleyrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Wilkinson
Apr 23, 2025 -

Northtown Subaru responded

Dudleyrose, thank you for bringing this to our attention. We apologize for the oversight and any inconvenience it caused. Please rest assured that Northtown Subaru will look into your concerns regarding the certificate and get back to you soon!

April 19, 2025

Brought my car in for service on the radio. . Great service at the counter. Friendly, courteous and , efficient. More

by bbrazill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anne
Apr 21, 2025 -

Northtown Subaru responded

We're delighted to hear that you received friendly and efficient service at Northtown Subaru. Thank you for sharing your experience with us!

April 19, 2025

Great service and response time was extremely quick. Would definitely buy another car there and trade in the one I bought! More

by se.jonas6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Apr 21, 2025 -

Northtown Subaru responded

Hi Jonas! We're delighted to hear you had a great experience with our team at Northtown Subaru! It's wonderful that you're considering us for future purchases and trade-ins. Thank you for the kind words, and we look forward to serving you again!

April 18, 2025

My service experience was great. The staff was friendly, helpful, made sure that I was getting the correct service, and was transparent about the pricing. I couldn’t ask for more. More

by crmanfredi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Apr 21, 2025 -

Northtown Subaru responded

We're delighted to hear about your positive service experience at Northtown Subaru! Our team is committed to providing friendly and transparent service, so it's great to know we hit the mark. Thanks for sharing your feedback with us!

April 18, 2025

They took care of everything! ! Attentive and answered all my questions. When I left with my new car I felt confident I could reach out if any questions or concerns. Absolutely wil More

by Atolone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Graham , Michael Ahern
Apr 21, 2025 -

Northtown Subaru responded

Atolone, we're delighted to hear that you felt well taken care of by the Northtown Subaru team! Enjoy your new car and don't hesitate to reach out if anything comes up. Looking forward to seeing you again in the future!

April 16, 2025

Andrew and his team were great to work with. This service team is always helpful and friendly. More

by shimmy-78.swam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 17, 2025 -

Northtown Subaru responded

Thanks for the stellar rating! We're glad you had a great experience! - Northtown Subaru

April 15, 2025

Caleb K at Northtown Subaru was helpful and friendly. Made a used car purchase feel very easy and straightforward. Would recommend 👍🏾👍🏾 More

by fellas25renown
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
caleb krantz
Apr 15, 2025 -

Northtown Subaru responded

We're delighted to hear that Caleb K made your used car purchase easy and straightforward at Northtown Subaru. Thank you for recommending us, and we hope you're enjoying your new ride!

April 14, 2025

Kyle and Brandon did a wonderful job and I would recommend this shop to everyone More

by stevepawlik11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle. Brandon. 5 stars
Apr 14, 2025 -

Northtown Subaru responded

Thank you for your support, Steve! Kyle, Brandon & the rest of the team hope to see you again next time here at Northtown Subaru!

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