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Northtown Subaru

Amherst, NY

4.9
504 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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504 Reviews of Northtown Subaru

April 01, 2025

Sherrie was wonderful! She went the extra mile and answered all my questions and gave me the estimate I was looking for. I will be coming back to your location. Thank you! More

by wbowen27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Sherrie
Apr 01, 2025 -

Northtown Subaru responded

We're delighted to hear that Sherrie provided such excellent service at Northtown Subaru! It's great to know she went the extra mile for you. We look forward to welcoming you back in the future!

April 01, 2025

Went there for a service appointment and Gabriel was excellent. He was fast, efficient and took care of everything. The time to service the car for oil change, tore rotation and cabin filter change was More

by Pavan Kumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Neumann
Apr 01, 2025 -

Northtown Subaru responded

Pavan, we're delighted to hear that Gabriel provided you with efficient service at Northtown Subaru. Thanks for sharing your experience and we look forward to assisting you again in the future!

April 01, 2025

They are the best, I’ve been going there for so long they’re almost like family. They take excellent care of you and your vehicle. More

by pctrailboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Apr 01, 2025 -

Northtown Subaru responded

We're delighted to hear that Northtown Subaru feels like family and takes excellent care of you and your vehicle. Thank you for being a loyal customer, we truly appreciate it!

April 01, 2025

This is our 9th outback From northTown Subaru. We have been coming to North town since 1999. Kevin Perchan is a wonderful sales associate for your dealership. We have had Kevin for our last 3 Outb More

by kirbyetc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Apr 02, 2025 -

Northtown Subaru responded

Thank you for your continued loyalty to Northtown Subaru! We're delighted to hear that Kevin has been such a wonderful sales associate for you over the years. Enjoy your newest Outback, and we look forward to seeing you again in the future!

March 31, 2025

Efficient, kind and reasonable - Caleb was outstanding! I have never had a Subaru but would highly recommend Caleb at Northtown Subaru. More

by pamak77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb, Michael Ahern
Apr 01, 2025 -

Northtown Subaru responded

Thank you for the recommendation! We're delighted to hear that Caleb provided such a positive experience at Northtown Subaru. Enjoy your new ride!

March 31, 2025

Had a great experience. Amani was awesome she really made it easy. She makes you feel very comfortable while making such an important purchase:) I would recommend her to my More

by Milettecolleen06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amani Elbanna
Apr 01, 2025 -

Northtown Subaru responded

We're delighted to hear that Amani made your experience at Northtown Subaru so comfortable and easy! Thank you for recommending her, and we appreciate your support. Enjoy the new ride!

March 30, 2025

Jerry has been amazing on the last 3 Subarus I leased. I am looking forward to coming back for many years to come! More

by natt_lane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Lewis
Apr 01, 2025 -

Northtown Subaru responded

We're delighted to hear that Jerry has consistently provided you with excellent service at Northtown Subaru! Thank you for your loyalty, and we look forward to assisting you with many more Subarus in the future.

March 27, 2025

Northtown Suburu is wonderful. I recently had my Suburu in for service for a weak battery. Nick helped me, and he is one of the most friendly and professional people I’ve ever met. More

by Kimwalser14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Calandra
Mar 28, 2025 -

Northtown Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that Nick provided such friendly and professional service during your visit at Northtown Subaru. We appreciate the recommendation and look forward to assisting you again in the future!

March 25, 2025

Jenny Ferguson was ultra supportive, knowledgeable and friendly. Our buying experience was enhanced by Jenny's extra effort. Thank you! More

by Selliott77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Ferguson, Michael Ahern
Mar 26, 2025 -

Northtown Subaru responded

We're delighted to hear that Jenny made your buying experience at Northtown Subaru so positive and supportive. Thank you for sharing this wonderful feedback! Enjoy your new vehicle!

March 25, 2025

Our Sales person was professional and personable- the selection we had made it hard to decide on a used outback- and we are very happy! Beautiful feels like new car, they even put brand new tires on! Tha More

by Loricassidy21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Krantz , Michael Ahern
Mar 26, 2025 -

Northtown Subaru responded

Lori, we're delighted to hear that Caleb and the Northtown Subaru team provided you with a great selection and service. Enjoy your beautiful Outback with those new tires!

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