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Northtown Kia

Amherst, NY

4.4
308 Reviews

3900 Sheridan Drive

Amherst, NY

14226

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308 Reviews of Northtown Kia

January 13, 2023

We’ve purchased many vehicles from Northtown Kia over the past few years! It’s been NOTHING but great! From customer service, vehicle service, and with our salesman, Mike! We highly recommend a visit to Nort More

by Robotcop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
January 05, 2023

I’m always treated well here. Prompt and courteous. Work is done right the first time. More

by johnrybicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori
January 04, 2023

My motor lasted 4k miles. Was out of work for two weeks. Tow was hundreds. They replaced my motor under warranty. Didn't charge my AC after swapping the compressor. They said More

by taylorgirly01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Margret
Jan 04, 2023 -

Northtown Kia responded

Thank you for this feedback. Good or bad, we take our customers' feedback seriously. We'd like to discuss this with you and be given a chance to turn your experience into a positive one. Please send your contact information to p.fermo@northtownauto.com so that a member of our management team can reach out to you.

December 15, 2022

They could not duplicate the problem that I was having with the car. The problem was that their communication to me was less than satisfactory. Two separate times when I called for the status I was told t More

by SCN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
December 13, 2022

Business was fast and easy. Staff was incredibly helpful and friendly. Highly recommend to anyone and everyone. More

by tafelsmc01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Morton
December 04, 2022

I was taken care of promptly and the staff were all friendly and helpful. Was notified when car was done and earlier than expected 👍😊 More

by philipdaucher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Schnell
Dec 04, 2022 -

philipdaucher responded

Thanks again

November 23, 2022

Everything was taken care of wonderfully and correctly. We had no issues would do business here agaon More

by Linshop8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Schnell
November 20, 2022

I’m a tech junkie, and I started watching for the 2023 Niro back when the release date of “the end of summer 2022,” listed on Kia.com was far enough away to illicit an, “Awww, xxxx.” 😕 My husband is on More

by Dana M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Maniscalco
November 16, 2022

Excellent service. Timely repair. They repaired my tail light under warranty that another kia dealer ship ripped me off on! I would come back to buy here for sure. Exc More

by Gstevens74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Schnell
October 27, 2022

My sales person, Mohammed Tanbir was a very courteous and helpful person for me. He is very knowledgeable and he considered and accomplished my needs to lease my car. He was also very helpful in setting up t More

by Mare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gerow, Luke Schnell
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