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Northtown Kia

Amherst, NY

4.5
307 Reviews
Call Dealership (716) 217-2390

3900 Sheridan Drive

Amherst, NY

14226

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307 Reviews of Northtown Kia

April 01, 2023

I always have a great experience when I come here. Glen and the staff were excellent! More

by Shi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen in service
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April 01, 2023

Service is excellent they are polite and nice and the work is great they are on top of everything. More

by janineanderson1162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Schnell
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March 24, 2023

Our sales person was friendly and helpful. The management staff was very thoughtful and informative. More

by jim61677
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed , Luke Schnell
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March 23, 2023

This was the closest to an internet sale I have done on my last 6 Kia's. Being in a dealership for hours and listening to them in the past talk about how they don't make money while standing in a building More

by THOMAS J ZEHLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issy
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March 18, 2023

From the moment I walked in the door I received exceptional service. I met with Paul and he was kind and honest. Mohamed who sold me the car was patient, honest and had a great sense of humor. The More

by Cbattista123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Tanbir, Luke Schnell
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March 10, 2023

Dealership refuses to help me with lemon kia that has so many recalls. The latest one is software update to help it not get stolen so easy and I was told it’s my responsibility to call the dealer once a wee More

by Whenile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew
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Mar 13, 2023 -

Northtown Kia responded

We'd like to discuss this with you and be given a chance to turn your experience into a positive one. Please send your contact information to p.fermo@northtownauto.com so that a member of our management team can contact you.

March 06, 2023

Everyone is super nice and helpful and my car was ready when they said it would be And the cookies were warm ! More

by Sbtkd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl with white boots and hair in a bun , Luke Schnell
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March 05, 2023

Efficient. Skilled. Honest. Kind. Timely. Reliable. Thorough. They are willing to go the extra mile More

by Kclem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Schnell
Report | Print
March 04, 2023

It was an excellent service from the beginning of a person coming to the door of your car to greet you to a person opening up your car door to wish you a good day when the work is all done! More

by sewingwonders1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Schnell
Report | Print
February 28, 2023

Bailey Braun and Jacques Garrett were awesome and they make a great team! The service were exceptional. My wife and I are very satisfied with our purchase. More

by jeromeware01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Braun and Jacques Garrett
Report | Print
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