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Northtown Kia
Amherst, NY
308 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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308 Reviews of Northtown Kia
August 05, 2023
Northtown helped us find the right car that met our needs and fit our budget. Chandra spent a lot of time with us and answered our many questions, with patience. and fit our budget. Chandra spent a lot of time with us and answered our many questions, with patience. More
by SueS
Employees Worked With
Justin
August 02, 2023
Stay away from this dealership waste of time and money bad customer services my car stay in the service department for 2 month and they make more damage to my vehicle bad customer services my car stay in the service department for 2 month and they make more damage to my vehicle More
by Naballi7777
Employees Worked With
Russ armao, Luke Schnell
July 22, 2023
Just purchased a Kia Sportage for my daughter. Our time is limited, we discussed the car view phone and made an appt to test drive, purchase & take home. Mission accomplished! Northtown is organiz Our time is limited, we discussed the car view phone and made an appt to test drive, purchase & take home. Mission accomplished! Northtown is organized, the process was seamless & Mike was wonderful! We will be back! More
by Michelle
Employees Worked With
Mike M
July 22, 2023
A very clean dealership with friendly and knowledgeable people to interact with. I was disappointed that there were only 3 vehicles in the showroom and no material to take and read about kia’s line. Brochu people to interact with. I was disappointed that there were only 3 vehicles in the showroom and no material to take and read about kia’s line. Brochures were for accessories to different lines. More
by 44.5 to garage
Employees Worked With
Service advisor I had, extremely pleasant and focused on me and my visit.
July 15, 2023
Dealer seems to be slipping. Since my Kia purchase in July 2016 till now my experience with the service department was excellent, then I received a letter from Kia for the antith Since my Kia purchase in July 2016 till now my experience with the service department was excellent, then I received a letter from Kia for the antitheft software upgrade. I immediately called for an appointment and was told they know nothing about it and to call back the next week. I called the next week and was told the same thing. I called West Herr just to see what they would tell me. They were aware of the recall and took care of it for me. I then attempted to make an appointment for a NYS inspection and oil change in the beginning of July. They told me I couldn't get in until August and to take it somewhere else if I wanted it inspected in July. I contacted West Herr and they went out of their way to get me in before the end of July. What gives Northtown Kia ? I would rather not have to drive to Orchard Park from Tonawanda for service. More
by egdod89
Employees Worked With
Luke Schnell
June 26, 2023
Great job by the guys at Northtown Kia today delivering my new Seltos. Closing is getting easier and easier and the car is all that I hoped for…..such great features and great ride. Nick did a great job he my new Seltos. Closing is getting easier and easier and the car is all that I hoped for…..such great features and great ride. Nick did a great job helping Sandy Schechter and keeping me informed along the way. My wife’s car will b3 due next spring and we will look forward to going back for another Kia More
by Midassm8589
Employees Worked With
Luke Schnell
