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Northtown Kia

Amherst, NY

4.4
308 Reviews
Call Dealership (716) 217-2390

3900 Sheridan Drive

Amherst, NY

14226

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308 Reviews of Northtown Kia

April 14, 2022

Friendly, professional, Paul was eager and comprehensive in explaining transaction would call on him again More

by Gasbarrini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Mike,and Mike
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April 06, 2022

Always excellent service from service advisor to other staff Have been a customer since 1992 always impressed with dealership and happy to see the same service advisors when I come in with my vehicle or m More

by Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin service advisor
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March 31, 2022

No one knows what the other one is doing- I was told to bring car right in & when I get there it will be an hour because it wasn’t them that gave me that message. Then I was charged $32.00 to patch my tir More

by ?
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Didn’t get their name
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Mar 31, 2022 -

Northtown Kia responded

We'd like to discuss this with you and be given a chance to turn your experience into a positive one. Please send your contact information to p.fermo@northtownauto.com so that a member of our management team can contact you.

March 22, 2022

Fast process, great sales team, A+ service. Car was perfect, ready to go right when I got there. Thanks again Northtown Kia More

by WillN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle and justin
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March 22, 2022

Everyone helpful Izzy good with explaining accessories on the car….buying experience was very pleasant More

by Cooky56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Alt izzy
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March 21, 2022

No pressure from seller, buying 2 car from the dealer. Good communication, feel like home More

by Mamatica1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin and Paul, Luke Schnell
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March 11, 2022

Had recall appointment. Smooth, fast and courteous. Work completed in assigned time limit. Good experience More

by Jimbeamer188
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Galante
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March 10, 2022

All the services were good from entering, the first Drive, subsequent phone communication and finally the purchase. Send off with Careful explanation of the needs of managing the new EV, my first Went More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Izzy, Luke Schnell
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March 08, 2022

Very happy with my purchase, great sales rep. Just wish I knew my apr before buying and putting a down payment. More

by jeremymagil93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Morton
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March 06, 2022

I went to get an inspection on my new Kia! I was very impressed with the service! The woman even sprayed down my car because it was dirty lol! Very appreciated ! More

by Samantha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Schnell
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