Northtown Ford, Inc.

I had a problem with the Ford Esca[e Hybred car not starting because the battery was discharged. It took two visits but they trouble shot until they discovered there was a bad cell in the battery. Ev starting because the battery was discharged. It took two visits but they trouble shot until they discovered there was a bad cell in the battery. Everything seems good now More

bought a used truck after 2 1/2 weeks finally got it to stay in my driveway, was not ready to be bought, was not ready to be sold, not cleaned up and had a few issues with engine that they did fix stay in my driveway, was not ready to be bought, was not ready to be sold, not cleaned up and had a few issues with engine that they did fix More

Great place with a 30 day warenty that only last 30 min as soon as you buy the vehicle they dont care about you anymore and tohave rust covered up with spray foam and bondo so you cant see the rust when yo as soon as you buy the vehicle they dont care about you anymore and tohave rust covered up with spray foam and bondo so you cant see the rust when you first buy it but the paint is bubbling and the bondo is falling off within a week or two More

Northtown Ford got my Ranger in to the shop within minutes of my arrival and had it ready to go when they said it would be ready. They even squeezed in an oil and filter change for me even though I r minutes of my arrival and had it ready to go when they said it would be ready. They even squeezed in an oil and filter change for me even though I requested it only upon arrival. The two people I dealt with in the service office were very nice to work with. More

The service was exceptional, relaxed & very knowledgeable and helpful. Northtown Ford displays true care & concern for customers. A truly positive experience I'd recommend to everyone. and helpful. Northtown Ford displays true care & concern for customers. A truly positive experience I'd recommend to everyone. More

Vehicle was as advertised. Jeremy was great to work with. Good communication. Dealer went beyond expectations to get the deal done. I would buy again. Good communication. Dealer went beyond expectations to get the deal done. I would buy again. More

Scheduled appt for recall on y 2017 Explorer to fix roof rails. Took "5" appts to get it fixed. 75 mile round trip for me each time. First appt was just to examine, then no parts, wrong parts, not enough pa rails. Took "5" appts to get it fixed. 75 mile round trip for me each time. First appt was just to examine, then no parts, wrong parts, not enough parts. My thinking was that it would have been fixed the first time as they were aware what the recall was for. Crystal gave me a free oil change and tire rotate for my inconvenience. More

Jason Stuart was very helpful helping me understand everything. He explained every thing about the car .your finance person was also a great help explaining every thing. everything. He explained every thing about the car .your finance person was also a great help explaining every thing. More

We have been dealing with Northtown Ford for over 40 years and the service has always been top notch. Friendly and helpful at the front desk and the service has been good. years and the service has always been top notch. Friendly and helpful at the front desk and the service has been good. More

As always the Northtown service staff were wonderful. They addressed everything I explained to them without a problem and fixed it quickly. I could not be happier they Northtown Ford. They addressed everything I explained to them without a problem and fixed it quickly. I could not be happier they Northtown Ford. More