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Northstar Auto Sales - Service Center

Long Island City, NY

4.1
162 Reviews
Call Service Center (718) 814-9706

162 Reviews of Northstar Auto Sales - Service Center

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December 18, 2024

The Dealer was very friendly, courteous, and attentive to the needs of the customer the waiting area was. Clean with complimentary coffee and pastries very nice More

by sparkie-220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representatives 4 stars
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Dec 20, 2024 -

Northstar Mitsubishi responded

Thank you for your kind words! We're happy to hear that you had a great experience with our friendly and attentive staff, as well as enjoyed our clean waiting area and refreshments. We look forward to welcoming you again Your Friends at NorthStar Mitsubishi. T: 718-814-9706 https://www.northstarmitsubishi.com/

December 14, 2024

North Star provided excellent service. They kept me informed about my vehicle's status and made the entire process smooth, as always. More

by OOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Dec 16, 2024 -

Northstar Mitsubishi responded

Thank you for your feedback! We're thrilled to hear that NorthStar Kia provided excellent service and kept you informed throughout the process. We're always here to make your experience smooth and enjoyable, and we appreciate your continued trust in us. Your Friends at NorthStar Mitsubishi. T: 718-814-9706 https://www.northstarmitsubishi.com/

December 03, 2024

They did not give me complimentary car wash and they didn't top off my fluids More

by pdiaz0977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't rememebr
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Dec 08, 2024 -

Northstar Mitsubishi responded

Hi, I'm sorry to hear about your experience. It's disappointing when the expected services aren't provided. I’d recommend reaching out to the service department to address these issues and see how they can make it right. Your satisfaction is important, and they should be able to assist you with getting the complimentary car wash and topping off your fluids.

November 22, 2024

Very good service nice people the agent that worked with was super nice and professional More

by BAGAYOLOAMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando White
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Northstar Mitsubishi responded

Thank you for your kind words! We're delighted to hear that you had a positive experience and that our team member provided professional and friendly service. Your satisfaction is our priority, and we hope to assist you again in the future. Enjoy your vehicle! Best Regards Bibi Singh Sales Director NorthStar Mitsubishi.

November 22, 2024

Customer service is amazing. They really go above and beyond to make sure customers are satisfied. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Comos - and staff at service dept
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Nov 26, 2024 -

Northstar Mitsubishi responded

Thank you for your wonderful feedback! We're thrilled to hear that our team went above and beyond to ensure your satisfaction. Providing excellent customer service is our top priority, and we truly appreciate your kind words. We look forward to assisting you again in the future! Best Regards Bibi Singh Sales Director NorthStar Mitsubishi.

November 21, 2024

Buen servicio de mantenimiento, excelente servicio al cliente, buena higiene y el tiempo de espera es corto. More

by JACKIE110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny Donaire
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Nov 26, 2024 -

Northstar Mitsubishi responded

¡Muchas gracias por tus amables palabras! Nos alegra saber que tuviste una experiencia positiva con nuestro servicio de mantenimiento y atención al cliente. Nos esforzamos por ofrecer un ambiente limpio y un servicio eficiente para todos nuestros clientes. ¡Esperamos verte de nuevo pronto!

November 09, 2024

Great excellent service and wonderful work. Can’t be happier with the quality and professionalism. More

by LouBx007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keilee Arroyo
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November 09, 2024

Nice experience! No hassles! Would highly recommend to all! Please go their now while supplies last. More

by LouBx007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nairoby Valverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 07, 2024

Muy buena atencion por parte de los empleados de la compañía y los trabajadores de la mecanica More

by darwinjosuesalascarrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nairoby Valverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 29, 2024

Always treat me good, staff is super nice. Quick oil change and tire rotation. The free coffee and bagels is aways a nice touch. More

by waterdeck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nairoby Valverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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