Northstar Mitsubishi

Quick & Genuine It was a great experience! At first I was nervous going to purchase a car on my own and as a young lady because previous experiences with dealers who’ It was a great experience! At first I was nervous going to purchase a car on my own and as a young lady because previous experiences with dealers who’ve tried to get over and sell anything. However, this experience was the complete opposite Jeff and the staff made sure they catered to my needs in what I was looking for in my vehicle and they delivered. Everyone was extremely welcoming. Stephanie sealed the deal with how concern she was making sure I got the best treatment today! I would definitely refer a friend to this dealership. More

Awesome The sales man was awesome he was committed to helping us meet our price and payment. Would definitely recommend this dealer to friends and family. The sales man was awesome he was committed to helping us meet our price and payment. Would definitely recommend this dealer to friends and family. More

Experience I have been at many dealerships, but this one was is unique, the salesgirl who helped me (Michelle) was just great she made it easy and basically hass I have been at many dealerships, but this one was is unique, the salesgirl who helped me (Michelle) was just great she made it easy and basically hassle free! I would recommend this dealership to anyone, Jeremy and Jon thank you as well! More

Great service I will recommend this place anytime , anyday . Have been going to the deal for the past two each the offer excellent service. They service my car in t I will recommend this place anytime , anyday . Have been going to the deal for the past two each the offer excellent service. They service my car in timely manner. More

Awesome n friendly Great ppl n willing to help . Have a lot of options to pick from . So happy with my 2017 Nissan Altima . Great upgrade frm a 2007 Ford Focus Great ppl n willing to help . Have a lot of options to pick from . So happy with my 2017 Nissan Altima . Great upgrade frm a 2007 Ford Focus More

Excellent service Me and my husband were looking for a car and we found this dealership. At first we were a little iffy but they didn’t pressure us. Great job and shout Me and my husband were looking for a car and we found this dealership. At first we were a little iffy but they didn’t pressure us. Great job and shoutout to Jeff! More

Arthur is the best salesman Arthur is the best salesman. Also, they help me out with insurance l, registration and provide everything what I was looking for... Also, the people Arthur is the best salesman. Also, they help me out with insurance l, registration and provide everything what I was looking for... Also, the people work there are so friendly More

Unprofessional Everything went kind of great until all the paperwork was signed. I asked if the car had remote start. Jeff the salesman and Jeremy the sales manag Everything went kind of great until all the paperwork was signed. I asked if the car had remote start. Jeff the salesman and Jeremy the sales manager both told me no, but I could get it installed for an additional charge. I was ok with that. When I was given the sheet with all the specifications, I noticed it did have remote start. They were both like ...um they usually don’t have it. Shouldn’t they review the specifications before giving me the sheet. I thought this was very unprofessional. We picked the car out on Wednesday evening and we were picking it up on Thursday. I called the salesman Jeff 4 hours ahead of time at his request so he would know when we were coming in since the car we chose was not on the lot. We still waited over 2 hours I get the car. Allegedly they were washing the car. I personally don’t think it was on the property. The vehicle was not dried completely and ended up with water spots, I don’t believe it took 2 hours to wash the vehicle. I don’t think it was there. Jeff did not know how to work the remote start. I honestly didn’t think it was working until I took the remote and was able to work it, Jeff the salesman did not know how to work it. I get in the car and it only had 3/4 of a tank of gasoline. I brought this to Jeff’s attention and he gave me a $5.00 voucher for gasoline. The 5 bucks did not fill the tank but it wasn’t worth going back to the dealer making a hassle over it. The car only comes with one remote for the remote start, but it has two keys. That may have been a deterrent in me buying the car which is why I wasn’t told about it. I think An honest dealer would have let my wife an I know this before the deal was finalized. I still have not received a final answer if I can purchase one. I have called several times and I still have not received a definitive answer. When Jeff gave us the car, he just walked away without showing us everything in the car. This is the fourth new vehicle I have purchased and every other salesman went through the car with me. Even used car salesman that I have dealt with went though the car with me. Very unprofessional. Then the next day when I go to check the engine it had no windshield washer fluid. How do you let this happen?? When I called a manager Jimmy to discuss this he said he would call me back. It’s now 22 hours and he still hasn’t called me back. I also spoke to Stephanie and she said she would have someone call me back, I’m still waiting for that phone call. I tried calling the owner, I left him a voicemail and he hasn’t called me back, it’s been three days. They did offer me a $10.00 voucher for gas. It’s not worth me driving a half hour to the dealer in one direction for $10. More

Great Service Awesome service, friendly sales team, would definitely recommend this dealership! Easy to work with, no pressure and accommodating, if your looking fo Awesome service, friendly sales team, would definitely recommend this dealership! Easy to work with, no pressure and accommodating, if your looking for a great experience I would suggest checking here first. More

A very pleasant experience with the salesman. They were very They were very friendly and did there very best to get us what we needed. I would definitely recommend this dealership to someone shopping for a car. They were very friendly and did there very best to get us what we needed. I would definitely recommend this dealership to someone shopping for a car. More