Northstar Mitsubishi

Great dealer ! In the context of my first used car purchase in the USA, I had a really Great experience with NorthStar Mitsubishi LIC. Courtesy, customer focused, op In the context of my first used car purchase in the USA, I had a really Great experience with NorthStar Mitsubishi LIC. Courtesy, customer focused, open to discussion, open to negociation, detailed explanations about paperwork... and I am very satisfied with my deal and my beautiful car (Dodge Challenger 🚀🚀🚀🗽 If you speak French ask for mister Arthur. If you speak English ask for him as well :-) Thank you NorthStar Mitsubishi with special thanks to mister Arthur, Sales, and mister Chris, Financing. Will stop by for a coffee when crossing LIC ! Merci 🙏 👍 More

My new car Very happy with car for my family. Orlando help me with all. He gave me all i asked for and more with my situation. I will always remember my first ca Very happy with car for my family. Orlando help me with all. He gave me all i asked for and more with my situation. I will always remember my first car but mostly the experience. More

Great Service Good job to Raymond to help us understand what it takes to trade or refinance a car, hopefully we could be able to get what we expect from our new car Good job to Raymond to help us understand what it takes to trade or refinance a car, hopefully we could be able to get what we expect from our new car. More

Excelente experiencia Gracias egnis zabala x tus servicios, muy amable por ayudarnos estuvimos buscando y buscando y no podíamos conseguir una aprobación y aqui las podimos Gracias egnis zabala x tus servicios, muy amable por ayudarnos estuvimos buscando y buscando y no podíamos conseguir una aprobación y aqui las podimos conseguir, volveremos nuevamente gracias More

Wait time and attitude issues Made appointment to get my car checked out at 8:30. Came early and was told to wait because he was currently dealing with another customer. When it wa Made appointment to get my car checked out at 8:30. Came early and was told to wait because he was currently dealing with another customer. When it was my turn, instead of coming to find me or calling for me, the guy thought it was okay to knock on the glass wall to get my attention and to call me in. I told him it might be a key fob issue and I provided photos and recordings of my issue and he said to come back in an hour and a half to two hours. Waited 5 hours for them to tell me I needed to change my key fob battery. The fact I had to not only wait five hours for this phone call... He didn't even have the audacity to provide me with a formal and respectful phone call because half way through me talking, he stops to take a phone call without informing me. I just hear him talking to someone and laughing away so after waiting five hours for my car to be checked out, I then had to wait for him to finish his jolly conversation on the other end with giggles and casual sly remarks. When I finally got his attention I was trying to explain what I witnessed he simply stated that it was my word against a worker who had special training therefore my opinion was invalid. I never said I was better than the workers . I was just trying to explain what I witnessed. I didn't need to have him attack me and act all big and macho trying to put me down. More

Jemale is the Man! I came in with some brake troubles and other miscellaneous vehicle repairs. It was quite a bit of work that needed to be done and took awhile to compl I came in with some brake troubles and other miscellaneous vehicle repairs. It was quite a bit of work that needed to be done and took awhile to complete (which I’m not complaining about - they did a marvelous job and the car is running smoothly again). With that being said, Jemale Thomas couldn’t have been a more pleasant employee to work with. He was patient, thorough, and was working his tail off assisting not only me but several other customers who came in throughout the day. I felt like I was treated fairly and will definitely be coming back for future maintenance/repair work. Thank you. More

Buen servició Gracias a esta joven es mi segundo carro con ella muy buen servicio, bien atenta y simpática muchas gracias nuevamente por tu ayuda vendré pronto por Gracias a esta joven es mi segundo carro con ella muy buen servicio, bien atenta y simpática muchas gracias nuevamente por tu ayuda vendré pronto por el otro nuevo de paquete. More

Excellent Una experiencia bien agradable estaba aburría el carro que tenía era muy pequeño y gracias a esta joven pude hacer el cambio me dieron muy buen precio Una experiencia bien agradable estaba aburría el carro que tenía era muy pequeño y gracias a esta joven pude hacer el cambio me dieron muy buen precio por el y haci pude hacer el cambio. Muy atento todos muchas gracias por su ayuda recomiendo este dealer cualquier persona que quiera su carro More

Amazing Very good customer service. Friendly. Nice place . Quick work . I was very pleased thank you . I recommended this place to everyone who wants to come Very good customer service. Friendly. Nice place . Quick work . I was very pleased thank you . I recommended this place to everyone who wants to come here More

Amazing I was completely satisfied with the customer service. Helping me understand what I need at first. Also gave me full detail with everything. Would reco I was completely satisfied with the customer service. Helping me understand what I need at first. Also gave me full detail with everything. Would recommend this everyone I know More