Northstar Mitsubishi
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 491 reviews
Amazing Really kind people. May God bless all of this amazing team and alao their families. People in life pass trought process and sometimes is hard to get s Really kind people. May God bless all of this amazing team and alao their families. People in life pass trought process and sometimes is hard to get something like a car is really hard but they offer me help and an answer. Thank you so much for this experience. More
they didnt do anything for now just went to check and replace a variable timing valve bank 1 and he just told me was 4 valves, but need replace but it just only 2 valve the bank 1, just went to check and replace a variable timing valve bank 1 and he just told me was 4 valves, but need replace but it just only 2 valve the bank 1, and instake plus, didnt told me my fluid of my transmission was really low i have to go to the nissan dealer for that plus i have a scanner. i feel the didn’t scan my car :/ More
Amazing job The place was amazing. I will definitely recommend this place to anyone. Thank you guys so much. Orlando really helped me a lot and so did the manager The place was amazing. I will definitely recommend this place to anyone. Thank you guys so much. Orlando really helped me a lot and so did the managers More
Straight talk and done deal I was in the market for small cross over or SUV, so far at this point I was stunned to see the outrageous prices for this kind of vehicle. For example I was in the market for small cross over or SUV, so far at this point I was stunned to see the outrageous prices for this kind of vehicle. For example the Toyota c-rh than it's not even AWD $28.999 the Honda hrv is AWD but lacks safety features than are standard on the Eclipse Cross are for the same price or even cheaper. Auto folding power mirrors. Eagle eye camera system blind spot alert are just some features of my 2019 Mitsubishi Eclipse Cross for much better price than any other car like this size. Wonderful experience in northern Mitsubishi and talk to Arnold if you wanna an easy experience buying your car at this dealership. More
Very unpleasant dealership! Don’t get robbed like me! This dealership is not any different from any other dealership out there. The only thing they care about is making the top dollar from you. Absolutely This dealership is not any different from any other dealership out there. The only thing they care about is making the top dollar from you. Absolutely no humanity in any of them. They will literally steal candy from babies. I bought a 2015 Range Rover from them and got completely robbed. The vehicle has so many problems that they just put makeup over so I couldn’t realize until the paperwork was signed. The charge about $4000 in dealership fees so if you think you will get the advertised price... you are mistaken! I will list my problems that they refuse to fix below for everyone: - No keys for the wheel locks - brake routers damaged with huge grooves in them - oil change never done - sounds coming from right side when turning (parking) - missing floor mats that I was promised (eventually gave me one from another car) - driver side seat broken (promised me it would be fixed) - gas won’t pump properly. Please don’t make the same mistake I made by trusting these guys. They will slit your throat with a smile on their faces! PS. I will be taking them to court More
New car This is my first Mitsubishi I like it very much The salesman helped us a lot Very very good service And very good deal In the future I will This is my first Mitsubishi I like it very much The salesman helped us a lot Very very good service And very good deal In the future I will buy another one from them More
SHAWN XERRI...BEST COLLISSON SERVICE DIRECTOR BEST EMPLOYEE THIS COMPANY HAS: SHAWN XERI... MY CAR WAS SO CLEAN WHEN WE PICK IT UP.....SPOTLESSLY! NEVER HAVE ACCESSORIE PARTS FOR KIA 2012, THE BEST EMPLOYEE THIS COMPANY HAS: SHAWN XERI... MY CAR WAS SO CLEAN WHEN WE PICK IT UP.....SPOTLESSLY! NEVER HAVE ACCESSORIE PARTS FOR KIA 2012, THEY SEND ME TO BUY DIRECT FROM FACTORY. More
Great experience !! Very easy, not a complicated way at all to buy a great car at a great price ... Great service by Jeffrey. Most important listening to your needs. Very easy, not a complicated way at all to buy a great car at a great price ... Great service by Jeffrey. Most important listening to your needs. More
Extremely Poor Customer Service E-mailed and asked for more information on a vehicle as I am out of state. Received a response 24 hours later asking when I could come in for a test E-mailed and asked for more information on a vehicle as I am out of state. Received a response 24 hours later asking when I could come in for a test drive. Again e-mailed explaining I am out of state and would like more information...…...no response after 24 hours. Called and explained I am an internet buyer and needed more information on a vehicle. Was told all the information Is listed on the website. Told the gentleman no, not all the info is listed. Response was only one manager had the info and was transferred to him. He answered and said he needed to call me back on his cell phone. One minute later a young lady called "on his behalf". Told her I needed information on a vehicle and am an out of state purchaser. Said she would need to research and follow up. 24 hours later and...………..crickets! I've purchased my last four vehicles via internet from out of state. It is possible and easy to do if the dealership has competent staff with appropriate follow up skills. Save yourself some time and aggravation and skip dealing with NorthStar Mitsubishi. More
Excellent and very accomodating I deal with Josiah Ryce and he was excellent in customer service and satisfaction. He works with me accommodated me according to my budget. He is good I deal with Josiah Ryce and he was excellent in customer service and satisfaction. He works with me accommodated me according to my budget. He is good and definitely will recommend him to my family and friends... More