Northstar Mitsubishi

At first I was skeptical because the first person I had handed me keys and didn’t actually go step to step with me. Then I met Ray and he turned my WHOLE experience around and made me buy my 2015 Jeep Rene handed me keys and didn’t actually go step to step with me. Then I met Ray and he turned my WHOLE experience around and made me buy my 2015 Jeep Renegade. I was so happy with the deals he gave me and how informative he was. He even told me come back any time and he’ll always be there to assist and it just made me feel like family. Thank you so much Northstar Mitsubishi in landing me my first car ! More

Waste of time!!!! I wanted the 2012 Kia for $5,995 on their website was not even there. They used that car as bait to get you to come in and waste your time. their website was not even there. They used that car as bait to get you to come in and waste your time. More

This is the worst dealership you can ever deal with they’re absolutely garbage..not professional they don’t answer calls emails online inquiries nothing!! I was ready to by a 26k car and couldn’t get a they’re absolutely garbage..not professional they don’t answer calls emails online inquiries nothing!! I was ready to by a 26k car and couldn’t get a hold of anyone for 3 god xxxx days!! I spent Long time on the phone for 3 days trying to get a hold of any sales rep the only time they answered the girl who answered (Kathy) was very unprofessional and rude didn’t offer to follow up she was rushing to hand up I kept calling just to get some pictures of the car since they don’t have real pictures online and was promised to be sent within the hour and now after 2 days nothing. I will never spent a dollar with this scam business and if you are so stupid to give them your business make sure you check the car’s carfax because I found out most if not all of their used cars have been into accidents. Save your time and money and go to a real dealership where they treat you with respect and appreciate your business. This one will not last for long. I am copying this and posting it on all the reviews sites. More

Waste two days going to this dealership after seeing the price advertised and speaking the sales rep. Only to get a final price of over 13,000 more by the finance officer. Total rip off dealership price advertised and speaking the sales rep. Only to get a final price of over 13,000 more by the finance officer. Total rip off dealership More

Adam was amazing he helped me get my first car! A 2019 black Kia Forte !! If your buying a car at North Star ask for Adam!!! He’s great!! I’m very happy 😃 black Kia Forte !! If your buying a car at North Star ask for Adam!!! He’s great!! I’m very happy 😃 More

WASTED TIME Was in various forms of communication all week with this dealer. Confirmed my appointment via text, email, and a phone call the day before. I drive in Was in various forms of communication all week with this dealer. Confirmed my appointment via text, email, and a phone call the day before. I drive into Queens from central NJ, just for them to be closed, not respond to my calls, emails, or text messages. If they knew they were closed, WHY WOULD THEY SCHEDULE ME TO COME IN FOR A TEST DRIVE! I Still haven't received any forms of communication back for the BS they pulled. More

I’ve been in communication with Pamela for 3 days discussing a car that’s been sold? I book an appointment to come down from PA to be pitched a more expensive car with more miles? Aside fork that pre discussing a car that’s been sold? I book an appointment to come down from PA to be pitched a more expensive car with more miles? Aside fork that prepared to be pitched a mandatory $3000 certified Pre-owned warranty. No apology from the manager or anything. If this place isn’t literally across the street, don’t waste your time - the car is probably sold. More

Typical scammers I came for a test drive and they told me that the real price of the car is the price advertised on the internet plus $2950 down payment (whatever that I came for a test drive and they told me that the real price of the car is the price advertised on the internet plus $2950 down payment (whatever that means). They are scammers trying to lure people into their 'deal' and then scam on the price. Location is terrible, traffic moves at 5 miles per hour, impossible really to do test drive. There are so many legitimate dealers - this one is really to avoid. More

Pleasant experiance with all Used car shopping can be stressfull but my overall experiance with Anthony Farrugia (Sales Manager) and Jon Musson (Finance Manager) was very good. We Used car shopping can be stressfull but my overall experiance with Anthony Farrugia (Sales Manager) and Jon Musson (Finance Manager) was very good. We drove an hour from NJ to help our duaghter buy a 2016 Jeep Cherokee. Anthony was able to give us a fair price with no pressure. After agreeing to the price Jon Musson was extremely helpful in answering my question and providing all the numbers for us in writing before diriving to the dealership to actually purchase the vehicle. No Pressure and No Hidden fees. Thanks Guys! More

Hard to say anything bad about the service me Jon Musson Is An Excellent salesman. Highly recommend them. I did an online purchase and everything went smoothly Is An Excellent salesman. Highly recommend them. I did an online purchase and everything went smoothly More