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Northstar Mitsubishi

Queens, NY

Overview
Employees
Reviews
Vehicles
4.2
513 Reviews
Your Full-Service New & Used Car Dealer In Long Island City, New York. Northstar Mitsubishi is a new and used car dealership that is committed to serving all drivers from nearby Brooklyn, NY and throughout New York City. Our full-service car dealership is your local source for brand-new Mitsubishi models at competitive prices, as well as quality used car options and financing, service and parts assistance. We ...
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Today: 9:00 AM - 9:00 PM Closed Now
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46-05 Northern Blvd

Queens, NY

11101

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Showing 513 reviews

December 28, 2024

The people here wonderful here, Always friendly, knowledgeable and will work with you. Would highly recommend. James always one of the friendly faces that greats me when I come in. Make this your se More

by allisonvmaurice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Dec 30, 2024 -

Northstar Mitsubishi responded

Thank you for your kind words and recommendation! We're thrilled to hear that our team, especially James, has made such a positive impression on you. It's great to know we could assist with your VW Tiguan SE and that you trust us as your go-to service station. We look forward to continuing to provide you with friendly and knowledgeable service in the future! 🚗👍 Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

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December 18, 2024

The Dealer was very friendly, courteous, and attentive to the needs of the customer the waiting area was. Clean with complimentary coffee and pastries very nice More

by sparkie-220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representatives 4 stars
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Dec 20, 2024 -

Northstar Mitsubishi responded

Thank you for your kind words! We're happy to hear that you had a great experience with our friendly and attentive staff, as well as enjoyed our clean waiting area and refreshments. We look forward to welcoming you again Your Friends at NorthStar Mitsubishi. T: 718-814-9706 https://www.northstarmitsubishi.com/

December 14, 2024

North Star provided excellent service. They kept me informed about my vehicle's status and made the entire process smooth, as always. More

by OOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Dec 16, 2024 -

Northstar Mitsubishi responded

Thank you for your feedback! We're thrilled to hear that NorthStar Kia provided excellent service and kept you informed throughout the process. We're always here to make your experience smooth and enjoyable, and we appreciate your continued trust in us. Your Friends at NorthStar Mitsubishi. T: 718-814-9706 https://www.northstarmitsubishi.com/

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December 03, 2024

They did not give me complimentary car wash and they didn't top off my fluids More

by pdiaz0977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't rememebr
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Dec 08, 2024 -

Northstar Mitsubishi responded

Hi, I'm sorry to hear about your experience. It's disappointing when the expected services aren't provided. I’d recommend reaching out to the service department to address these issues and see how they can make it right. Your satisfaction is important, and they should be able to assist you with getting the complimentary car wash and topping off your fluids.

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November 28, 2024

Todo muy bonito el servicio muy amable el servicio los mejores se lo recomiendo a More

by jhacarlo098
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2024 -

Northstar Mitsubishi responded

Hola, ¡Gracias por compartir tu experiencia! Nos alegra saber que el servicio fue de tu agrado y que el equipo fue amable. Apreciamos mucho tu recomendación y esperamos poder ayudarte nuevamente en el futuro. ¡Gracias por elegirnos!

November 22, 2024

Very good service nice people the agent that worked with was super nice and professional More

by BAGAYOLOAMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando White
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Northstar Mitsubishi responded

Thank you for your kind words! We're delighted to hear that you had a positive experience and that our team member provided professional and friendly service. Your satisfaction is our priority, and we hope to assist you again in the future. Enjoy your vehicle! Best Regards Bibi Singh Sales Director NorthStar Mitsubishi.

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November 22, 2024

Customer service is amazing. They really go above and beyond to make sure customers are satisfied. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Comos - and staff at service dept
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Nov 26, 2024 -

Northstar Mitsubishi responded

Thank you for your wonderful feedback! We're thrilled to hear that our team went above and beyond to ensure your satisfaction. Providing excellent customer service is our top priority, and we truly appreciate your kind words. We look forward to assisting you again in the future! Best Regards Bibi Singh Sales Director NorthStar Mitsubishi.

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November 22, 2024

Really a garbage place bought a 2021 bmw 540i for it to be 38,000$ with all damaged rims when speaking Ruben when speaking to anyone really I got transferred around till this day no response from Ruben and More

by Nhi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ruben , Charlie
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Nov 26, 2024 -

Northstar Mitsubishi responded

We sincerely apologize for the challenges you've faced with your purchase and for any frustration caused by the lack of follow-up. Ensuring the satisfaction of our customers is a priority, and we regret that we fell short in this instance. We understand how important it is to have issues addressed promptly, especially when it comes to safety and vehicle condition. We’d like to look further into your situation to find a resolution. Please reach out to us directly at Bsingh@northstarMitsubishi.com so we can address your concerns and make this right. Best Regards Bibi Singh Sales Director NorthStar Mitsubishi.

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Nov 27, 2024 -

Nhi responded

Ok so I emailed you and then it came back fake email please contact with your number or I’m Really gonna be seeking out a attorney at this point it’s a joke

November 21, 2024

Buen servicio de mantenimiento, excelente servicio al cliente, buena higiene y el tiempo de espera es corto. More

by JACKIE110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny Donaire
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Nov 26, 2024 -

Northstar Mitsubishi responded

¡Muchas gracias por tus amables palabras! Nos alegra saber que tuviste una experiencia positiva con nuestro servicio de mantenimiento y atención al cliente. Nos esforzamos por ofrecer un ambiente limpio y un servicio eficiente para todos nuestros clientes. ¡Esperamos verte de nuevo pronto!

November 10, 2024

Very bad service and hidden prices applied. after the deal or sale response is zero. More

by FORIF1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Farrugia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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