Northstar Mitsubishi

My dealer was Raymond Valencia also known as Panama, I have known him since High school. He gave me a very good deal on the pricing of my Mitsubishi. Panama also gave me a guideline for an upgrade. As of have known him since High school. He gave me a very good deal on the pricing of my Mitsubishi. Panama also gave me a guideline for an upgrade. As of right now, I’ve followed his instructions and now 16 months later I just got a n upgrade in my Mistsubishi. He was and still is futuristic mathematician and a great futuristic visualizer. He has always looked for the future of The best interests. #4wheelsdownwithanupgrade. My family and I would like to from the bottoms of our pockets. You left us with a lot of change to do the right thing. Thank you Mitsubishi for this visualizer. More

Spend 30 minutes on hold for parts department no one came on The phone real waste of time Did not even gave me a name or anything Very bad customer service on The phone real waste of time Did not even gave me a name or anything Very bad customer service More

What an entire waste of space and time. Please read the reviews before you waste your Time. The prices that are listed are not the selling price, nor is it the sticker price,nor is it the price without the reviews before you waste your Time. The prices that are listed are not the selling price, nor is it the sticker price,nor is it the price without the “dealer warranty” that you have to purchase because they paid for it already. Shady boots times 100! They need Zero stars More

John Musson and Moon are the BEST!!!! John helped me with getting a brand new car. Moon is awesome he also helped me getting my insurance and help me with the process on getting the car ready. I left their f getting a brand new car. Moon is awesome he also helped me getting my insurance and help me with the process on getting the car ready. I left their feeling like great about my purchase thank you both your customer service was amazing!!! I will be referring friends because they also referred me here and I hope when I come back both John and Moon will me their to help me again. Thank you both again More

Moon was a great representative that helped me with everything I needed. Moon also answered all of my questions and gave me the extra help I need. everything I needed. Moon also answered all of my questions and gave me the extra help I need. More

Accommodating and friendly especially Raul and John thumbs up Great customer service will refer more and very good friendly people thank you very much yes thumbs up Great customer service will refer more and very good friendly people thank you very much yes More

Amazing services they help me a lot with my purchase. Will tell all my friends about them. Sergio the best sales guy he help me with everything Will tell all my friends about them. Sergio the best sales guy he help me with everything More

This was the most painless experience buying a car!! Thank you to Raymond Valencia and John Frantzis!! Everyone is very knowledgeable and friendly. It meant a lot that everyone was down to earth and s Thank you to Raymond Valencia and John Frantzis!! Everyone is very knowledgeable and friendly. It meant a lot that everyone was down to earth and spoke to us like normal human beings. I appreciated that they didn't try to sell me something I wasn't looking for. My brand new car had to be driven fo Queens from N.J. I was really nervous, but Raymond answered every one of my calls and texts. He sent me a short video and pictures to keep me worry free and up to date as to where my car was. I will refer everyone I know to Northstar!! Oh yeah, and my new car is amazinnnnnnng!! More

The most unprofessional treatment I've ever received. If I could give them zero stars I would. Went in with my family and mechanic to look at a car that was listed at $21,995. The salesman was extremely ru I could give them zero stars I would. Went in with my family and mechanic to look at a car that was listed at $21,995. The salesman was extremely rude from the beginning and condescending to women. Neither him nor the manager we spoke to were wearing masks. He immediately wanted to talk numbers before we saw the car even though we told him we wanted to see the car first. Simple questions such as "What is the destination fee for?" seemed to tick him off and he responded by "Well the car doesn't fly itself here". Once again, extremely rude. After looking at the car and test driving it we were told that it would come out to be $26,000 with all their fees . A clear click and bait. We were not able to come to a satisfying deal so we left and a few hours later the price of the car has been dropped. I called back to speak to a manager about the same car and they always say they'll call back but never do. We finally ended up speaking to Fifo and came to a deal on the phone at $24,000 after he tried to tell us it'll be $32,000. After asking him what the $24,000 includes he said he will have to speak to his manager and call back. It has been a week since and I've heard nothing. They act like they're doing you a favor. Their own service desk employees can't seem to reach their managers. Such a waste of time, I would steer away from this place. More

After speaking to a "representative" I was told no dealer fees, sales tax and document fees. When my 9 month pregnant daughter drove out to the deal today to buy the car, she was told with dealer fees etc, fees, sales tax and document fees. When my 9 month pregnant daughter drove out to the deal today to buy the car, she was told with dealer fees etc, the car would cost $7,000 more than what was quoted. This is unacceptable. I asked and confirmed twice on the phone. before sending my daughter over to get the car in time for the birth of her child. Disgusting salesmanship. This is why sales people have such a bad rap. Make sure you record every conversation and get a quote in warring. And don't go here!!!! More